topic Re: Schedule button doesn't work in Network Access Control

Schedule button doesn't work

dina.chaal@cbi.ma — Wed, 19 Jun 2019 14:29:35 GMT

Hello,

When i Click on schedule to configure a report on ISE, nothing appear what could be the problem please.

i tried on different navigators (IE, Mozilla, Chrome)

ISE VERSION 2.4.0.357

Best regards

Re: Schedule button doesn't work

Surendra — Wed, 19 Jun 2019 15:12:31 GMT

Screenshots?

Re: Schedule button doesn't work

Arne Bier — Wed, 19 Jun 2019 22:25:33 GMT

yip some screenshots would help. I have seen strange behaviour with report scheduling at some time between ISE 2.3 and ISE 2.4 when the ISE admin user was logged in through AD account. With local account all was fine. But that might not be the issue in your case. I cannot reproduce the fault today in ISE 2.4 patch 8

Re: Schedule button doesn't work

Joseph Batangan — Wed, 19 Jun 2019 23:30:20 GMT

I am on the same version (patch 5) and tried to schedule a report using Chrome. After clicking the "Schedule" button, it took 30+ seconds for the "Save as Schedule Window" to pop up.

Re: Schedule button doesn't work

Damien Miller — Thu, 20 Jun 2019 03:08:19 GMT

I concur, I get a lot of delay on this as well as the backup page. But it does work for me in Chrome on 2.4 p5 and 2.4 p8 right now.

Try incognito mode maybe.

Re: Schedule button doesn't work

dina.chaal@cbi.ma — Thu, 20 Jun 2019 10:43:08 GMT

Hi,

it's when I click on schdule nothing happen, i leave the windows as it is but no pop up

Google Chrome Version 75.0.3770.90

Re: Schedule button doesn't work

dina.chaal@cbi.ma — Thu, 20 Jun 2019 10:44:29 GMT

Hi,

it's when I click on schdule nothing happen, i leave the windows as it is but no pop up

Google Chrome Version 75.0.3770.90

Re: Schedule button doesn't work

hslai — Sat, 29 Jun 2019 19:13:53 GMT

Please engage Cisco TAC support by opening a case.

Neither Arne Bier, Joseph Batangan, or Damien Miller is observing the same symptom and I am seeing somewhat similar at our alpha deployments in ISE 2.6 Patch 1 but not in ISE 2.4 Patch 9. Thus, we really need you to work with TAC to troubleshoot further.

In ISE 2.6 Patch 1, I am seeing some error in the dev tools > web console:

SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data[Learn More]