Cisco AnyConnect Constantly Reconnecting on Macbook Pro

brandonleetran — Thu, 06 Jun 2019 17:09:45 GMT

Hi Folks,

In the past month my VPN AnyConnect is constantly reconnecting. From every 3 minutes to every 15 minutes at times. This is a major blocker for attending meetings and workflow interruptions.

I've tried various changes from IPv6 disabling to MTU adjustments but none of these tweaks are correcting the problem.

Macbook Pro 15-inch, 2018

macOS Mojave 10.14.5

Cisco AnyConnect Secure Mobility Client Version 4.7.01076

AT&T Gigabit

Router Model	5268AC
Hardware Version	260-2173300
Software Version	11.1.0.531418-att

I did do a test and spent 1.5 hours at Starbucks connected to the VPN with no issues. What is it with AT&T and Cisco combination that is causing the constant reconnects?

Thanks for any help.

11:23:53 AM Reconnecting to ******.com...
11:23:55 AM Establishing VPN - Examining system...
11:23:55 AM Establishing VPN - Activating VPN adapter...
11:23:55 AM Establishing VPN - Configuring system...
11:23:58 AM Establishing VPN...
11:23:58 AM Connected to ******.com...
11:25:53 AM Reconnecting to ******.com...
11:25:56 AM Establishing VPN - Examining system...
11:25:56 AM Establishing VPN - Activating VPN adapter...
11:25:56 AM Establishing VPN - Configuring system...
11:25:58 AM Establishing VPN...
11:25:58 AM Connected to ******.com...
11:27:01 AM Reconnecting to ******.com...
11:27:03 AM Establishing VPN - Examining system...
11:27:03 AM Establishing VPN - Activating VPN adapter...
11:27:03 AM Establishing VPN - Configuring system...
11:27:06 AM Establishing VPN...
11:27:06 AM Connected to ******.com...
11:30:37 AM Reconnecting to ******.com...
11:30:39 AM Establishing VPN - Examining system...
11:30:39 AM Establishing VPN - Activating VPN adapter...
11:30:39 AM Establishing VPN - Configuring system...
11:30:52 AM Establishing VPN...
11:30:52 AM Connected to ******.com...
11:32:37 AM Reconnecting to ******.com...
11:32:40 AM Establishing VPN - Examining system...
11:32:40 AM Establishing VPN - Activating VPN adapter...
11:32:40 AM Establishing VPN - Configuring system...
11:32:42 AM Establishing VPN...
11:32:42 AM Connected to ******.com...

Re: Cisco AnyConnect Constantly Reconnecting on Macbook Pro

Jason Kunst — Thu, 06 Jun 2019 17:54:35 GMT

Please reach out to the TAC. This could be something wrong at any different places. There is also the anyconnect VPN community that might be able to assist.

Check out the http://cs.co/ise-guides

For more information on getting help for troubleshooting break fix please check out http://cs.co/ise-help under how to get help from the community

Re: Cisco AnyConnect Constantly Reconnecting on Macbook Pro

brandonleetran — Thu, 06 Jun 2019 20:26:22 GMT

I moved to https://community.cisco.com/t5/vpn-and-anyconnect/cisco-anyconnect-constantly-reconnecting-on-macbook-pro/m-p/3869153#M150907 How to close this thread....

Re: Cisco AnyConnect Constantly Reconnecting on Macbook Pro

Jason Kunst — Thu, 06 Jun 2019 21:07:31 GMT

you can move the whole thing as well but that's fine, i just accepted this as an answer. Seriously though would recommend the TAC

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Cisco AnyConnect Constantly Reconnecting on Macbook Pro

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Re: Cisco AnyConnect Constantly Reconnecting on Macbook Pro