https://community.cisco.com/t5/network-access-control/generating-a-new-pac-file-fails/m-p/3810984#M484760 <P>Hi Gurus, The PAC key for our ASA 5585 firewall expired. When I go to that device in ISE, I can see the old PAC information (shows expired) and I am able to click on 'Generate PAC'. I confirm the device name is the same as its registered name, enter the password, select a new duration (I tried several of them). But each time I receive the attached, non-specific error. So far I have been unable to locate any other log messages that might point to a possible cause. I could use some assistance in either finding the correct log to examine, or other suggestions about how to solve this issue. ISE Version: 2.3.0.298, patches 1,5 Thank you in advance! -Paul</P> Wed, 27 Feb 2019 15:34:02 GMT pwwagner_nc 2019-02-27T15:34:02Z https://community.cisco.com/t5/network-access-control/generating-a-new-pac-file-fails/m-p/3810984#M484760 <P>Hi Gurus, The PAC key for our ASA 5585 firewall expired. When I go to that device in ISE, I can see the old PAC information (shows expired) and I am able to click on 'Generate PAC'. I confirm the device name is the same as its registered name, enter the password, select a new duration (I tried several of them). But each time I receive the attached, non-specific error. So far I have been unable to locate any other log messages that might point to a possible cause. I could use some assistance in either finding the correct log to examine, or other suggestions about how to solve this issue. ISE Version: 2.3.0.298, patches 1,5 Thank you in advance! -Paul</P> Wed, 27 Feb 2019 15:34:02 GMT https://community.cisco.com/t5/network-access-control/generating-a-new-pac-file-fails/m-p/3810984#M484760 pwwagner_nc 2019-02-27T15:34:02Z