topic Re: Endpoint profile unkown in Network Access Control

Endpoint profile unkown

BigK — Thu, 14 Feb 2019 14:27:21 GMT

I just imported 2 Cisco IP-phones to ISE. Endpoint profile showing as unknown. They are authenticated with ISE and all is working as expected. my question how to make them show as 8851's. Please see attached screen.

Thanks

BigK

Re: Endpoint profile unkown

Ben Walters — Thu, 14 Feb 2019 16:12:35 GMT

It may take some time before profiling is completed on newly connected devices, which seems like it might be the case since you already have another 8851 profiled.

If you want to get more info though you can check the profiled endpoints summary search for the device and check the details to see how the it was profiled, maybe that particular endpoint didn't match the 8851 profile conditions for some reason.

Re: Endpoint profile unkown

hslai — Fri, 15 Feb 2019 17:19:44 GMT

Adding to Ben Walters's,

check the list of endpoint attributes collected for the endpoints. If OUI not resolved, then you would likely need update the profiler policies via ISE profiler feed service.

Re: Endpoint profile unkown

BigK — Wed, 20 Feb 2019 18:52:09 GMT

@Ben Walters

Ben,

I checked again. still no changes. I imported the template with the ip-phone Mac address but it would not show as 8851

Re: Endpoint profile unkown

BigK — Wed, 20 Feb 2019 20:04:01 GMT

Got it figured out... EndPointPolicy was missing from my template