topic Re: How to check Windows updates using BMC Client? in Network Access Control

How to check Windows updates using BMC Client?

AIN UL BADAR — Wed, 06 Feb 2019 22:00:27 GMT

Hello

My Customer has a BCM Client. BMC is the company and BCM(BMC Client Management) is a client, with version 12.6.

This BMC Client is used for MS Windows deployment of patches/updates etc and to keep them up to date.

My goal is to keep endpoints up-to-date using the BMC client/server. For which I created a Condition and Remediation under "Patch Management". My question is, did I configure this right? Because Posture module reports that it doesn't find the product in the system. The Error message on the Posture module is "Remediation couldn't be attempted since the required product was not found on the system. If the problem persists contact your system administrator".

How do I make sure the BMC Client on the endpoint goes to check for latest Windows updates to the local server and not the Internet. Unfortunately the Cisco Documentation for ISE doesn't have any information about how to configure and check updates of BMC Clients or how does it work in the background.

Attaching the screenshots for better understanding.

Thanks

Ain

P.S. This is a follow up question to this thread, thought to open a new once since it was resolved.

https://community.cisco.com/t5/identity-services-engine-ise/cisco-ise-and-bmc-integration/m-p/3796288#M23447

Re: How to check Windows updates using BMC Client?

howon — Wed, 06 Feb 2019 23:09:28 GMT

Your setup is correct, however AC complaint module has yet to support BMC client 12.x. It currently supports 11.x with compliance module 4.x so it is complaining that it cannot find the BMC client 11.x

https://www.cisco.com/c/en/us/td/docs/security/ise/ac_compliance_module/Cisco_AnyConnect_ISE_Posture_Win_Support_Charts_for_Compliance_Module_4_3_484_6144.html#_Toc535601557

Re: How to check Windows updates using BMC Client?

AIN UL BADAR — Wed, 06 Feb 2019 23:17:23 GMT

Thank you for your response and confirmation.

Any ideas how do we proceed from here? How can we make sure Windows patches are up-to-date and they are enforced?

Thanks

Ain

Re: How to check Windows updates using BMC Client?

howon — Fri, 08 Feb 2019 20:29:05 GMT

I suggest creating TAC SR regarding the missing 12.x support.

If need interim support, you can try creating custom posture condition for BMC. This assumes BMC client is (Or can be configured to) able to write certain string into registry that can allow posture agent to find out if the PC is up-to-date or not.