topic Re: Wireless Setup - AD does not retrieve groups (JSON error) in Network Access Control

Wireless Setup - AD does not retrieve groups (JSON error)

ArSh21 — Mon, 22 Oct 2018 14:02:09 GMT

Hi,

I'm working on an ISE lab with version 2.4.

When I try to setup BYOD or Sponsor-guest (both require AD integration) it shows the following error when I try to retrieve groups from AD:

Resource Initialization Failed: Invalid JSON: Unrecognized field "adgroups" (Class identitystores.ERSActiveDirectory), not marked as ignorable

and the group filter just shows null

Any idea how to solve this issue?

My regards.

Re: Wireless Setup - AD does not retrieve groups (JSON error)

Jason Kunst — Mon, 22 Oct 2018 14:44:09 GMT

Yes this is a known defect please send us your information on why use it. Are you a partner and who are you training. It would be good to share this information with us so we can get priority on resolving. If you would reach through directly to me and i will get that to our product manager

please open a tac case to attach to the defect as well and continue to use ISE 2.3 if you're needing this support.

https://community.cisco.com/t5/security-documents/cisco-ise-secure-access-wizard-saw-guest-byod-and-secure-access/ta-p/3636602

Re: Wireless Setup - AD does not retrieve groups (JSON error)

tt3 — Mon, 05 Nov 2018 13:02:29 GMT

Hi, we have this problem as well. How can we fix it?

Re: Wireless Setup - AD does not retrieve groups (JSON error)

Jason Kunst — Mon, 05 Nov 2018 15:30:20 GMT

This was already answered. You can also escalate to the product managers thru sales on your requirements

Re: Wireless Setup - AD does not retrieve groups (JSON error)

hulbertj17613 — Mon, 03 Jun 2019 22:16:17 GMT

I am still seeing this on ISE 2.6

Resource Initialization Failed: Invalid JSON: Unrecognized field "adgroups" (Class identitystores.ERSActiveDirectory), not marked as ignorable

Re: Wireless Setup - AD does not retrieve groups (JSON error)

Jason Kunst — Tue, 04 Jun 2019 13:35:08 GMT

Correct this is still present in 2.6. We are hoping for a resolution in patch 1. See the known defects here: https://community.cisco.com/t5/security-documents/cisco-ise-secure-access-wizard-saw-guest-byod-and-secure-access/ta-p/3636602#toc-hId-46800983

Also open a tac case and attach to the WLC bug and this one as well were it applies