topic Re: ISE VM Licensing Errors (new installation) in Network Access Control

ISE VM Licensing Errors (new installation)

evanmintzer — Tue, 28 Aug 2018 14:36:27 GMT

This is new installation. I have four physical nodes (3595) - two PAN and two MNT. I deployed two virtual nodes for PSN using the medium sized OVA file from Cisco's website - 16 CPU, 64Gb RAM, 200Gb HDD. There were no changes made to the installation of the virtual nodes. I installed two medium virtual licenses; however, I am still getting license errors - VM license over usage. Any ideas why the errors are happening or how I can troubleshoot?

Re: ISE VM Licensing Errors (new installation)

Arne Bier — Wed, 29 Aug 2018 00:25:42 GMT

It's a known bug. Apparently will be fixed in ISE 2.4 patch 3

Re: ISE VM Licensing Errors (new installation)

evanmintzer — Wed, 29 Aug 2018 13:50:02 GMT

Thanks for the response - could not find that one anywhere. Do you have any idea when the patch will be out?

Re: ISE VM Licensing Errors (new installation)

Arne Bier — Thu, 30 Aug 2018 02:52:58 GMT

it seems to be happening to a lot of people.

The bug appears to be CSCvk09597

ISE patches have been rolling out at a fairly regular interval of 2 months - nobody can tell you with any certainty when patch 3 will come, but it's probably around the end of September, or start if October.

Re: ISE VM Licensing Errors (new installation)

peter.peng — Sun, 11 Nov 2018 15:01:01 GMT

I had installed the patch 4. It did not fix it stilly.

Re: ISE VM Licensing Errors (new installation)

Jason Kunst — Sun, 11 Nov 2018 17:44:52 GMT

Work through the TAC