https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3786320#M507463 Researching. Make sure you get a tac case open <BR /> Wed, 23 Jan 2019 19:16:46 GMT Jason Kunst 2019-01-23T19:16:46Z https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3711078#M507455 <P>I'm configuring a new sponsored CWA guest solution in ISE 2.3.0.298 Patch 4. I've got everything working but have run into an issue with the email notification. Everytime an account is created the automatic email notification to the guest is sent twice. If I&nbsp;do a manual resend from the Sponsor portal the email is also sent twice.&nbsp;</P> <P>I have checked the SMTP server and can see two mails being sent from ISE so it's not an&nbsp;SMTP server issue.&nbsp;</P> <P>&nbsp;</P> <P>Anyone got any ideas?</P> Fri, 21 Sep 2018 12:13:05 GMT https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3711078#M507455 S-Lemming 2018-09-21T12:13:05Z https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3711097#M507458 <P>This is due to SMTP server is taking time ( more than 10s ).</P> <P>We have applied fix in 2.4 patch 6 as part of bug “CSCvf03310 ISE email notifications to guests sends twice email for approval and guest user”.</P> <P>Please wait for 2.4 patch 6 release.</P> <P>Currently we can’t give ETA on patch. If needing more support please work through TAC</P> Thu, 24 Jan 2019 03:45:16 GMT https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3711097#M507458 Jason Kunst 2019-01-24T03:45:16Z https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3786298#M507461 <P>Is there a bug id for this? I'm seeing the same issue in 2.4 Patch 5. Thanks.</P> Wed, 23 Jan 2019 18:31:20 GMT https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3786298#M507461 otwilliams 2019-01-23T18:31:20Z https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3786320#M507463 Researching. Make sure you get a tac case open <BR /> Wed, 23 Jan 2019 19:16:46 GMT https://community.cisco.com/t5/network-access-control/sponsored-guest-email-notification-sends-duplicate-mails/m-p/3786320#M507463 Jason Kunst 2019-01-23T19:16:46Z