topic Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support in Network Access Control

Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Wed, 27 Jun 2018 15:14:33 GMT

Hi,

Is there a roadmap to support Mac OS 10.13 native supplicant? When will Mac OS 10.13 be supported for BYOD?

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Craig Hyps — Wed, 27 Jun 2018 16:03:39 GMT

For network auth it is supported today.

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Wed, 27 Jun 2018 16:15:33 GMT

Hi,

I have edited the post, the question is specific to BYOD...

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Jason Kunst — Wed, 27 Jun 2018 16:31:26 GMT

What’s the issue? Are you talking about the Native supplicant provisioning wizard. It’s already supported today we have zero day support if it’s not working have you opened a tac case

Sent from my iPhone

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Thu, 28 Jun 2018 08:41:59 GMT

Hi Jason,

The following appears when trying to provision the Mac:

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Thu, 28 Jun 2018 14:56:45 GMT

Hi Jason,

That is query is urgent, are you able to advise ASAP?

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Jason Kunst — Thu, 28 Jun 2018 15:02:11 GMT

Please open a tac case then

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Thu, 28 Jun 2018 15:07:32 GMT

Hi Jason,

The following link suggests that version 10.12 has been tested and validated (no release beyond 10.12) https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/compatibility/b_ise_sdt_24.html#applemacosx

If I open a TAC case, surely they will come back that it is not supported, as suggested by the message displayed.

Are you saying you have seen Mac OS 10.13 used for BYOD provisioning and has worked?

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Jason Kunst — Thu, 28 Jun 2018 15:18:23 GMT

Please open a tac case and get a bug if deemed appropriate. This is the current path to resolution for urgent issues. And yes even though it’s not listed in compatibility it should be supported with latest

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

hslai — Thu, 28 Jun 2018 15:25:15 GMT

If not already done, please perform an update on ISE posture feed to get the latest Cisco support for client OS. This posture feed is how ISE updates for newer client OS releases.

Yes, our team has tested macOS 10.13 with SPW 2.2.1.43. I tried it myself last week with ISE 2.4.

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Thu, 28 Jun 2018 15:32:42 GMT

Ok, thank you.

How can we ensure future releases are supported?

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

hslai — Thu, 28 Jun 2018 15:58:00 GMT

ISE is updating the client OS support chart via the posture update feed and the latest SPW releases via the client provisioning update feed. There are offline update options for both.

Our team is also testing the major new client OS releases and usually able to get them supported in 3 ~ 4 weeks after the official releases.

I will open a doc bug to update the ISE compatibility guide.

Re: Cisco ISE - Mac OS 10.13 Native Supplicant Support

Ashley Sahonta — Thu, 28 Jun 2018 15:59:34 GMT

Many thanks. That is certainly helpful.