topic Re: ISE Backup failing intermitently CSCvc28417 in Network Access Control https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480748#M520723 <HTML><HEAD></HEAD><BODY><P>Also we are running patch 3.</P><P></P><P>Thanks,</P><P>Utkarsh</P></BODY></HTML> Thu, 19 Oct 2017 01:26:40 GMT umahar 2017-10-19T01:26:40Z ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480740#M520715 <HTML><HEAD></HEAD><BODY><P>Any idea when this would be fixed for ISE 2.2 ?</P><P>Our customer is not comfortable going into production without backup failing.</P><P>The backup gets stuck at 75% everytime scheduled backup is enabled.</P><P>TAC verified that we are hitting CSCvc28417 but haven't received any update from TAC regarding when this would be fixed. </P></BODY></HTML> Wed, 18 Oct 2017 11:52:31 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480740#M520715 umahar 2017-10-18T11:52:31Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480741#M520716 <HTML><HEAD></HEAD><BODY><P>Researching</P></BODY></HTML> Wed, 18 Oct 2017 14:27:33 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480741#M520716 Jason Kunst 2017-10-18T14:27:33Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480742#M520717 <HTML><HEAD></HEAD><BODY><P>Jason, Any luck with this bug ? CU was hoping that this would be fixed in patch 4 but I dont see this bug in the release notes.</P></BODY></HTML> Wed, 18 Oct 2017 21:35:36 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480742#M520717 umahar 2017-10-18T21:35:36Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480743#M520718 <HTML><HEAD></HEAD><BODY><P>I just asked today please await a response</P><P></P><P>If urgent call the tac</P></BODY></HTML> Wed, 18 Oct 2017 21:42:55 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480743#M520718 Jason Kunst 2017-10-18T21:42:55Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480744#M520719 <HTML><HEAD></HEAD><BODY><P>Did you ask tac for a hot fix as well?</P></BODY></HTML> Wed, 18 Oct 2017 21:44:07 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480744#M520719 Jason Kunst 2017-10-18T21:44:07Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480745#M520720 <HTML><HEAD></HEAD><BODY><P>Fixed in 2.2.0.902 per bug search tool</P></BODY></HTML> Wed, 18 Oct 2017 22:36:12 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480745#M520720 Ping Zhou 2017-10-18T22:36:12Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480746#M520721 <HTML><HEAD></HEAD><BODY><P>Yeah, a fix is in 2.2.0 Patch 2. Also, TAC should be able to apply the workaround for this bug.</P></BODY></HTML> Thu, 19 Oct 2017 01:24:00 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480746#M520721 hslai 2017-10-19T01:24:00Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480747#M520722 <HTML><HEAD></HEAD><BODY><P>Is there a hotfix ?</P><P>The TAC said to reload the server and it would be resolved.</P></BODY></HTML> Thu, 19 Oct 2017 01:26:04 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480747#M520722 umahar 2017-10-19T01:26:04Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480748#M520723 <HTML><HEAD></HEAD><BODY><P>Also we are running patch 3.</P><P></P><P>Thanks,</P><P>Utkarsh</P></BODY></HTML> Thu, 19 Oct 2017 01:26:40 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480748#M520723 umahar 2017-10-19T01:26:40Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480749#M520724 <HTML><HEAD></HEAD><BODY><P>I would suggest you to contact TAC and ask to investigate why 2.2 Patch 3 still running into the issue. The bug has a workaround for TAC to apply.</P></BODY></HTML> Thu, 19 Oct 2017 01:40:06 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480749#M520724 hslai 2017-10-19T01:40:06Z Re: ISE Backup failing intermitently CSCvc28417 https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480750#M520725 <HTML><HEAD></HEAD><BODY><P>The workaround has nothing to do with reloading the server. Perhaps, it's another bug altogether. I ran into this particular bug myself while troubleshooting an internal ISE deployment so I am familiar how to apply the workaround.</P></BODY></HTML> Thu, 19 Oct 2017 01:41:54 GMT https://community.cisco.com/t5/network-access-control/ise-backup-failing-intermitently-cscvc28417/m-p/3480750#M520725 hslai 2017-10-19T01:41:54Z