topic Re: Restore Database Backup from ISE Version 1.4 into ISE Version 2.3 in Network Access Control

Restore Database Backup from ISE Version 1.4 into ISE Version 2.3

rmueller@cisco.com — Tue, 12 Sep 2017 09:29:06 GMT

Hi all,

is it possible to restore a database backup which was taken from ISE 1.4 into ISE 2.3?

Could not find something like a compatiblity matrix between ISE versions regarding that.

Thanks in advance.

Roland

Re: Restore Database Backup from ISE Version 1.4 into ISE Version 2.3

Charlie Moreton — Tue, 12 Sep 2017 12:09:27 GMT

You can only restore to versions you can directly upgrade.

For ISE 2.3, you can directly upgrade from:

Cisco ISE, Release 2.0
Cisco ISE, Release 2.0.1
Cisco ISE, Release 2.1
Cisco ISE, Release 2.2

Cisco Identity Services Engine Upgrade Guide, Release 2.3 - Cisco ISE Upgrade Overview [Cisco Identity Services Engine]…

So to go from 1.4 to 2.3, you would first need to restore the backup to

Cisco ISE, Release 2.0
Cisco ISE, Release 2.0.1
Cisco ISE, Release 2.1
Cisco ISE, Release 2.2

and then create a new backup. Upgrade directly to 2.2 is supported for 1.4.

Cisco Identity Services Engine Upgrade Guide, Release 2.2 - Cisco ISE Upgrade Overview [Cisco Identity Services Engine…

There is, as you point out, no note of this in either the Installation Guide, the Upgrade Guide, or the Admin Guide.

chypsmentions this here: Can I restore an ISE 1.2 backup file into ISE 2.2 directly?

Re: Restore Database Backup from ISE Version 1.4 into ISE Version 2.3

Mountain Man — Thu, 21 Sep 2017 19:05:41 GMT

I have the secondary node installed with version 2.3 and try to restore a backup from the primary which is running 2.0, get the following error at the end:

.......

- Data upgrade step 77/99, AuthzUpgradeService(2.2.0.344)... Done in 0 seconds.

- Data upgrade step 78/99, RegisterPostureTypes(2.2.0.350)... Done in 32 seconds.

- Data upgrade step 79/99, DictionaryUpgradeRegistration(2.2.0.374)... Done in 15 seconds.

- Data upgrade step 80/99, UPSUpgradeHandler(2.2.0.403)... Done in 0 seconds.

- Data upgrade step 81/99, DictionaryUpgradeRegistration(2.2.0.410)... Done in 0 seconds.

- Data upgrade step 82/99, UPSUpgradeHandler(2.3.0.100)... Failed.

% Error: ISE Global data upgrade failed!

Any idea for what is wrong and how to fix it?

Re: Restore Database Backup from ISE Version 1.4 into ISE Version 2.3

hslai — Thu, 21 Sep 2017 19:22:27 GMT

As Charles said above, unless the backup from the primary is taken when the primary in ISE 2.0/2.1/2.2/2.3, it can't be used to restore to an ISE of ISE 2.3.

If that is not the case, please start a new thread and provide the detail on your case. Or, engage Cisco TAC.

Re: Restore Database Backup from ISE Version 1.4 into ISE Version 2.3

Mountain Man — Thu, 21 Sep 2017 19:29:25 GMT

the primary is running 2.0 and so is the back file. I do have a case opened but seems a slow process. thought this would be faster sometimes 🙂