topic Re: Does ISE integrate with ServiceNow in Network Access Control https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436216#M526926 <HTML><HEAD></HEAD><BODY><P>Thanks Craig</P></BODY></HTML> Thu, 07 Sep 2017 13:08:16 GMT jeaves@cisco.com 2017-09-07T13:08:16Z Does ISE integrate with ServiceNow https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436214#M526924 <HTML><HEAD></HEAD><BODY><P>A customer has asked about ISE change management features for IT service management (ITSM).</P><P>When an ISE admin makes a change in the GUI, what features are available to manage this change (approvals, workflow etc).</P><P>We know about the workflow process that is specific for TrustSec policy matrix but is there anything for all other areas of the GUI?</P><P>The customer currently uses ServiceNow for change management, does ISE have any integration with this?</P><P>Thanks.</P></BODY></HTML> Wed, 06 Sep 2017 17:11:02 GMT https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436214#M526924 jeaves@cisco.com 2017-09-06T17:11:02Z Re: Does ISE integrate with ServiceNow https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436215#M526925 <HTML><HEAD></HEAD><BODY><P>ISE does not have an Approver workflow for general Admin UI functions.&nbsp; It relies on Authentication to local or external ID store with optional RBAC assigned to the admin user.&nbsp; Guest registration does have an Approver flow.&nbsp; There is no specific integration with external change management system to enforce a change control.&nbsp; Please work with Cisco account team to submit enhancement request.&nbsp; ISE does have a Configuration Change Audit log to track changes to provide accountability for admin UI changes.</P><P></P><P>Craig</P></BODY></HTML> Thu, 07 Sep 2017 12:13:33 GMT https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436215#M526925 Craig Hyps 2017-09-07T12:13:33Z Re: Does ISE integrate with ServiceNow https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436216#M526926 <HTML><HEAD></HEAD><BODY><P>Thanks Craig</P></BODY></HTML> Thu, 07 Sep 2017 13:08:16 GMT https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436216#M526926 jeaves@cisco.com 2017-09-07T13:08:16Z Re: Does ISE integrate with ServiceNow https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436217#M526927 <HTML><HEAD></HEAD><BODY><P>Hi Craig,</P><P>&nbsp;&nbsp; does ISE support ServiceNow integration currently or are there any plans to do so? I have a large financial customer that has a requirement in that space.</P><P></P><P>Can you please assist?</P><P></P><P>Many Thanks,</P><P> Kostas</P></BODY></HTML> Tue, 06 Mar 2018 17:50:34 GMT https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436217#M526927 kpapadop@cisco.com 2018-03-06T17:50:34Z Re: Does ISE integrate with ServiceNow https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436218#M526928 <HTML><HEAD></HEAD><BODY><P>The status is the same as Craig's last response on this subject. Please discuss your customer's need with ISE PM team.</P></BODY></HTML> Tue, 06 Mar 2018 19:16:01 GMT https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3436218#M526928 hslai 2018-03-06T19:16:01Z Re: Does ISE integrate with ServiceNow https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3713845#M526930 <P>I have a use case for isolating the network hosts from Service-now via Cisco ISE.</P> <P>Is there any ICE APIs available for POSTing the RESTMessage from service-now to isolate the hosts.</P> Wed, 26 Sep 2018 22:26:53 GMT https://community.cisco.com/t5/network-access-control/does-ise-integrate-with-servicenow/m-p/3713845#M526930 ljohn1@ebay.com 2018-09-26T22:26:53Z