topic Re: ISE 2.2 VM on hyper-V RAM upgrade SR:682494376 in Network Access Control

ISE 2.2 VM on hyper-V RAM upgrade SR:682494376

depillsb — Fri, 16 Jun 2017 14:44:56 GMT

Hey Team,

I have a customer facing an issue with upgrading the RAM from 8GB to 16GB on an ISE 2.2 VM running on microsoft Hyper-V.

When the customer attempts the upgrade ISE does not boot.

SR: 682494376

Is there documentation stating that upgrading the RAM on an ISE VM is not supported?

Thanks,

Deon

Timothy Abbott — Fri, 16 Jun 2017 14:53:37 GMT

Upgrading the RAM on an ISE VM is supported in 2.2. I've tested this in my lab.

Regards,

-Tim

depillsb — Fri, 16 Jun 2017 14:59:44 GMT

Hey Tim,

Which virtualization environment did you test this on? (Hyper-V , VMware, etc..)

Thanks,

Deon

Timothy Abbott — Fri, 16 Jun 2017 15:26:14 GMT

Hi Deon,

My test was on VMware so I suppose it could be something specific with Hyper-V. At any rate, increasing the RAM of an ISE VM is supported.

Regards,

-Tim