topic Re: Support bundle via API per node in Network Access Control

Support bundle via API per node

Michal Garcarz — Mon, 29 May 2017 10:57:15 GMT

Hello Team,

Are there any plans to allow support-bundle retrieval via API (and choose the node) ?

I would like to analyze (and automate) support bundles digestion (via BDB) and have no SSH access, just GUI to PAN (and ERS API user).

Thanks,

Michal

Re: Support bundle via API per node

hslai — Mon, 29 May 2017 20:28:47 GMT

Thank you for your post but this seems something for TAC mainly. If so, please circle back and discuss with other TAC leads and file a serviceability enhancement.

Re: Support bundle via API per node

Michal Garcarz — Tue, 30 May 2017 05:19:17 GMT

Hi Hsing,

Thank you for the answer. That is critical also for managed services and ...customers (we are starting to externalize TAC IC and selling it as a service: proTACtive/Bridge). Will work with TAC leads on that.

Thanks,

Michal