topic Trying to authenticate... in Network Access Control

Trying to authenticate...

Whammer275 — Thu, 17 Nov 2016 20:44:43 GMT

via UPN instead of SAMaccountname.

The issue is we recently federated with O365 and had to change our UPN from matching our SAMaccountname to our email address.

example. SAM = MD2133 UPN = mdavis@example.com

When i log into my computer with my UPN, NAM pops up and wants my creds. it will only take my creds if i user my SAM.

kthiruve — Fri, 18 Nov 2016 22:00:17 GMT

Hi Michael,

Need more information on what ISE software version you are using.

Not sure what kind of integration you have with Office 365.

Please make sure to check ISE compatibility guide on integration with Office 365.

Thanks

Krishnan

Whammer275 — Mon, 21 Nov 2016 13:52:00 GMT

We are running ISE 2.1.0.474 / AnyConnect 4.2.05015

kthiruve — Tue, 22 Nov 2016 00:11:57 GMT

Michael,

Please see the information to setup NAM profile to use the right type of credential using the administration guide.

That said, ISE does'nt officially support Office 365. As I mentioned I do not know how O365 is integrated with AD.

But you can try that guide above to setup the Anyconnect NAM profile in the right way using NAM profile editor and use that.

Thanks

Krishnan