https://community.cisco.com/t5/network-access-control/acs-5-6-admin-password-changed/m-p/3786441#M541837 <P>Trying to join a secondary server in a distributed system and the ACS appliance may have rebooted during the process. I suspect this as the RSA key has changed.</P> <P>&nbsp;</P> <P>And now the admin password for the CLI no longer works.</P> <P>&nbsp;</P> <P>What could cause this? We have seen that&nbsp;admin credentials not working&nbsp;on multiple ACS devices in the past.</P> <P>Is it possible that write mem was not executed on initial setup?</P> <P>&nbsp;</P> <P>Unfortunately the appliance is at a remote location and we do not have console setup yet.</P> <P>Is there now any way I can try to access the CLI via admin, else I am only left with the option to do a password recovery?</P> <P>ACS version 5-6-0-22-7.</P> <P><BR />Many thanks!</P> Mon, 11 Mar 2019 08:54:18 GMT ukleinhe66 2019-03-11T08:54:18Z https://community.cisco.com/t5/network-access-control/acs-5-6-admin-password-changed/m-p/3786441#M541837 <P>Trying to join a secondary server in a distributed system and the ACS appliance may have rebooted during the process. I suspect this as the RSA key has changed.</P> <P>&nbsp;</P> <P>And now the admin password for the CLI no longer works.</P> <P>&nbsp;</P> <P>What could cause this? We have seen that&nbsp;admin credentials not working&nbsp;on multiple ACS devices in the past.</P> <P>Is it possible that write mem was not executed on initial setup?</P> <P>&nbsp;</P> <P>Unfortunately the appliance is at a remote location and we do not have console setup yet.</P> <P>Is there now any way I can try to access the CLI via admin, else I am only left with the option to do a password recovery?</P> <P>ACS version 5-6-0-22-7.</P> <P><BR />Many thanks!</P> Mon, 11 Mar 2019 08:54:18 GMT https://community.cisco.com/t5/network-access-control/acs-5-6-admin-password-changed/m-p/3786441#M541837 ukleinhe66 2019-03-11T08:54:18Z https://community.cisco.com/t5/network-access-control/acs-5-6-admin-password-changed/m-p/3786728#M541840 Unfortunately you need to go for password recovery if you are unable to<BR />sign it<BR /> Thu, 24 Jan 2019 04:56:44 GMT https://community.cisco.com/t5/network-access-control/acs-5-6-admin-password-changed/m-p/3786728#M541840 Mohammed al Baqari 2019-01-24T04:56:44Z