topic Sponsor Portal Login with AD in Network Access Control

Sponsor Portal Login with AD

Northy — Fri, 21 Feb 2020 19:12:52 GMT

I seem to be experiencing an issue, that im unsure how to resolve

I cannot login to the sponsor portal with my AD credentials. I have triple check the portal settings.

Current the portal is set to use an identity source called Sponsor_Portal_Sequence_Custom

This sequence is essentially a copy of the default sponsor portal sequence. In this sequence i have configured the authentication search list to have in the following order;

We are using ISE 2.4 currently

internal users

There is no connectivity issues with AD as i can login to ISE admin portal with AD creds and i can successfully test each ISE servers connectivity to AD no problems either, but when i attempt to login to the sponsor portal with my AD creds it comes back with authentication failed.

I have tested with an internal user account and this works fine without any issues.

Re: Sponsor Portal Login with AD

Arne Bier — Thu, 09 Jan 2020 04:28:34 GMT

Have you checked the ISE Report for Sponsor Logons to see what the Failure Reason may be?

below are some examples. biera does not exist in AD. And then I did two more attempts with the wrong password. And the final attempt was the correct AD username and correct password.

Using ISE 2.4 patch 8

In my Identity Source Sequence I search AD first, and then Internal User second.

Re: Sponsor Portal Login with AD

Northy — Thu, 09 Jan 2020 08:10:57 GMT

Hi Arne

Thanks for getting back to, that was really helpful.

This helped me to figure out what was going on. Turns out i had not understood the logic for those that were able to login to the portal.

I have resolved my problem by altering the sponsorship group membership and sponsor portal login sequence.

Thanks for your guidance.