https://community.cisco.com/t5/network-access-control/user-identity-trasparent-mode-doesn-t-work/m-p/2730552#M54478 <P>Hello,&nbsp;</P><P>i have some problem with User Identity configuration on asa 5506.</P><P>I configured all the steps, and the interface bvi interface too. The bvi interface configured with a network /20.</P><P>First question:</P><P>Why the comunication between asa and adagent on server wotks if the BVI interface is configured with a /24 mask? Not insted if it has a /20 subnet mask?</P><P>&nbsp;</P><P>what can i see on firewall to understand why the user identity doesnt work?</P><P>&nbsp;</P><P>thanks</P> Mon, 11 Mar 2019 05:57:57 GMT Stefano Consonni 2019-03-11T05:57:57Z https://community.cisco.com/t5/network-access-control/user-identity-trasparent-mode-doesn-t-work/m-p/2730552#M54478 <P>Hello,&nbsp;</P><P>i have some problem with User Identity configuration on asa 5506.</P><P>I configured all the steps, and the interface bvi interface too. The bvi interface configured with a network /20.</P><P>First question:</P><P>Why the comunication between asa and adagent on server wotks if the BVI interface is configured with a /24 mask? Not insted if it has a /20 subnet mask?</P><P>&nbsp;</P><P>what can i see on firewall to understand why the user identity doesnt work?</P><P>&nbsp;</P><P>thanks</P> Mon, 11 Mar 2019 05:57:57 GMT https://community.cisco.com/t5/network-access-control/user-identity-trasparent-mode-doesn-t-work/m-p/2730552#M54478 Stefano Consonni 2019-03-11T05:57:57Z https://community.cisco.com/t5/network-access-control/user-identity-trasparent-mode-doesn-t-work/m-p/2730553#M54479 <P>What bvi interface are you referring to ?</P><P>&nbsp;</P><P>Can you ping the ad agent server, in both scenarios?</P> Fri, 07 Aug 2015 21:47:52 GMT https://community.cisco.com/t5/network-access-control/user-identity-trasparent-mode-doesn-t-work/m-p/2730553#M54479 jan.nielsen 2015-08-07T21:47:52Z