topic Re: ISE Authorization faild on Wireless in Network Access Control

ISE Authorization faild on Wireless

Adnan Khan — Fri, 21 Feb 2020 19:01:00 GMT

I have moved some APs from 5508 WLC Primary to Secondary and APs has joined on the controller.

Users are able to authenticate via ISE but Authorization is failing. What could be the issue, please help.

Re: ISE Authorization faild on Wireless

kvenkata1 — Tue, 17 Jul 2018 16:18:51 GMT

Are these guest or regular users? I would start with the live logs, which may be able to give you a clue.

- Krish

Re: ISE Authorization faild on Wireless

Adnan Khan — Wed, 18 Jul 2018 04:07:43 GMT

regular users. I am new to ISE can u give me some hint so I can troubleshoot. and possible causes of the issue.

Re: ISE Authorization faild on Wireless

kvenkata1 — Wed, 18 Jul 2018 15:52:02 GMT

Since the issue seems to be caused by WLC move from Primary to Secondary, I would start with the WLC configuration. Some useful links to verify the WLC-ISE integration configuration

https://communities.cisco.com/docs/DOC-68172

https://communities.cisco.com/docs/DOC-71879

Else I would recommend to reach out to TAC.

- Krish

Re: ISE Authorization faild on Wireless

Arne Bier — Tue, 06 Nov 2018 00:31:19 GMT

Hi @kvenkata1

Do you have updated links for those two WLC-ISE documents, because they are pointing to the defunct Communities page 😞

regards