topic Unable to run the URT tool for the Second time in Network Access Control

Unable to run the URT tool for the Second time

Mounica Venigalla — Fri, 21 Feb 2020 18:44:07 GMT

Hi all,

I am planning to upgrade cisco ise from 2.0 to 2.3 , i ran URT Tool on Secondary admin node, its estimated time of upgrade was around 42 hours, i purged MNT data and tried running URT tool again to see the estimated time, but it says application already installed, is there a way around that i can run URT Tool on Secondary Admin node one more time?

Thanks!

Re: Unable to run the URT tool for the Second time

Arne Bier — Thu, 25 Jan 2018 04:03:32 GMT

You have to uninstall the application and then install it - there is no 'run' option. Make sure you have the latest version of URT - Cisco should be updating them regularly.

e.g.

sco8834ise047/admin# show application
<name>          <Description>
ise             Cisco Identity Services Engine
                Patches: 1 2
urt             Cisco ISE - Upgrade Readiness Tool

Remove the urt application

sco8834ise047/admin# application remove urt
Continue with application removal? (y/n) [n] ? y

Application successfully uninstalled

And then install again in order to run the app

sco8834ise047/admin#
application install ise-urtbundle-2.3.0.298-1.1.0.SPA.x86_64.tar.gz Software

Re: Unable to run the URT tool for the Second time

Mounica Venigalla — Thu, 25 Jan 2018 16:46:44 GMT

Thanks, that worked.

Re: Unable to run the URT tool for the Second time

Damien Miller — Wed, 14 Aug 2019 20:16:09 GMT

Helped two years on, thanks Arne!

Re: Unable to run the URT tool for the Second time

Arne Bier — Thu, 15 Aug 2019 04:17:02 GMT

No worries @Damien Miller - the Community forums help me remember stuff that I don't even remember posting. The gift that keeps on giving ...

Re: Unable to run the URT tool for the Second time

Gazza80 — Sun, 27 Mar 2022 21:49:42 GMT

And it helped me too......keeps on giving indeed!!!

Re: Unable to run the URT tool for the Second time

Professor_Pickles — Wed, 13 Dec 2023 17:55:31 GMT

12/2023 still valid instructions, also there is a good video on youtube that walks through similar steps VIDEO

Re: Unable to run the URT tool for the Second time

campbell-gunn — Mon, 24 Jun 2024 05:05:49 GMT

Thanks again Arne. Got me out of a bind as I was scratching my head.

Re: Unable to run the URT tool for the Second time

chris-gonzales — Tue, 28 Jan 2025 00:10:28 GMT

Helped here yet again! Still good in 2025.

Re: Unable to run the URT tool for the Second time

Arne Bier — Tue, 28 Jan 2025 00:47:35 GMT

I was hoping that Cisco would fix this issue in later releases, to prompt the user to overwrite the existing URT. But no such luck.