topic Re: ISE 2.2 - Application error (APP_START) in Network Access Control

ISE 2.2 - Application error (APP_START)

Ike — Fri, 21 Feb 2020 18:44:51 GMT

Hello,

I decided to post this fix after searching online for a solution but could not find one except to rebuild ISE.

*****Issue***

ISE will not accept any configuration commands, or application start/stop commands even after restarting several times, or waiting for several hours.

***Error***

ise01/admin# application start ise

Waiting up to 20 seconds for lock: APP_START to complete

Database is still locked by lock: APP_START. Aborting. Please try it later

% Error: Another ISE DB process (APP_START) is in progress, cannot perform Application Start at this time

Re: ISE 2.2 - Application error (APP_START)

Ike — Sat, 03 Feb 2018 00:04:59 GMT

****Solution ****

At the command prompt, enter "application configure ise"

select "[5]Refresh Database Statistics"

select "[19]Exit"

This would stop the DB process and allow you to input your commands. I hope this helps.

Re: ISE 2.2 - Application error (APP_START)

Jeremy Zaruba — Wed, 30 May 2018 12:17:31 GMT

Tried the above mentioned solution on a 2.2 build to no avail. Any other methods besides wipe and reload?

Selection ISE configuration option
[1]Reset M&T Session Database
[2]Rebuild M&T Unusable Indexes
[3]Purge M&T Operational Data
[4]Reset M&T Database
[5]Refresh Database Statistics
[6]Display Profiler Statistics
[7]Export Internal CA Store
[8]Import Internal CA Store
[9]Create Missing Config Indexes
[10]Create Missing M&T Indexes
[11]Enable/Disable ACS Migration
[12]Generate Daily KPM Stats
[13]Generate KPM Stats for last 8 Weeks
[14]Enable/Disable Counter Attribute Collection
[15]View Admin Users
[16]Get all Endpoints
[17]Enable/Disable Wifi Setup
[18]Reset Config Wifi Setup
[19]Reset Context Visibility
[20]Synchronize Context Visibility With Database
[21]Exit

5
% Error: Another ISE DB process (APP_START) is in progress, cannot perform Refresh Database statistics at this time

Re: ISE 2.2 - Application error (APP_START)

Me And You — Thu, 16 Jan 2020 10:48:47 GMT

Same issue.

Ths topic is not resolved.

Re: ISE 2.2 - Application error (APP_START)

sila97 — Mon, 13 Jul 2020 17:49:19 GMT

Am experiencing same issue

Re: ISE 2.2 - Application error (APP_START)

vaneck.fono@gmail.com — Sun, 14 Nov 2021 08:09:43 GMT

I faced the same Issue. If you work in Lan Environnement, Be sure to have enough of ram memory in Ise (For me 2Gb).

****Solution ****

At the command prompt, enter "application configure ise"

select "[5]Refresh Database Statistics"

select "[19]Exit"