topic Re: ISE 2.2 HIGH MEMORY in Network Access Control

ISE 2.2 HIGH MEMORY

luiseugeniocachuanfabian — Fri, 21 Feb 2020 18:34:36 GMT

Hi everyone,

I have a problem,in July I did an upgrade of my ISE from 1.2 to 1.3 and from 1.3 to 2.1 and finally from 2.1 to 2.2 and I applied your patch 3 of this last versión. All it work ed good after that I did upgrade, but one week after I saw that the memory of ISE begin to increase 1% everyday, from 35% in average to 65% and I decided restart the ISE. After that, the memory came back to 35% but the same thing happened again an the week and now is increasing again 1% everyday.

what could be? May be a new bug that not yet reported to Cisco?

Re: ISE 2.2 HIGH MEMORY

Mohammed al Baqari — Sat, 23 Sep 2017 07:29:11 GMT

Hi,

I had similar issue. Once I built 2.2, it was always above 65% memory usage. It disapeared after upgrading to 2.3

Re: ISE 2.2 HIGH MEMORY

luiseugeniocachuanfabian — Sat, 30 Sep 2017 00:46:57 GMT

Mohammed, thank you for reply, I'll do upgrade a ISE to 2.3 versión and I'll tell you the results.

Regards

Re: ISE 2.2 HIGH MEMORY

Mohammed al Baqari — Sat, 30 Sep 2017 17:04:29 GMT

Perfect. Keeps us posted with updates.

Please remember to rate useful posts

Re: ISE 2.2 HIGH MEMORY

luiseugeniocachuanfabian — Sat, 14 Oct 2017 01:02:06 GMT

Hi Mohammed,

I Hope you are doing great, let me tell you the steps I did the last week until now.
In the last saturday I did upgrade from ISE versión 2.2 to 2.3 . All was well but the days passed and I saw that the memory coming increasing again every day a little percent. The sunday 09 of October was 33% , monday 37%,tuesday 38%, wednesday 40%, Thursday 42 %, and now Friday 44%. I think that will continue increasing. What could be for overcame this problem? Do you think maybe this will be set at some percentage fixed in the coming days?

Re: ISE 2.2 HIGH MEMORY

arnabha — Thu, 26 Oct 2017 05:57:55 GMT

I am seeing the exact same problem in 2.3. I believe Cisco needs to be proactive with this issue rather wait for customer to log a TAC case.

Re: ISE 2.2 HIGH MEMORY

ajc — Fri, 27 Oct 2017 16:21:17 GMT

On 2.2 there is an issue about that which is addressed on patch 4 for that version. Not sure if the fix is available on 2.3

Re: ISE 2.2 HIGH MEMORY

Gilbert Prakosa — Fri, 09 Mar 2018 04:54:33 GMT

ISE 2.3 also defect this issue.

Anyone has been call Cisco TAC for this problem?Any solution or bug ID?

Re: ISE 2.2 HIGH MEMORY

ajc — Fri, 09 Mar 2018 15:24:24 GMT

I would suggest you to open a TAC Case. The fix was supposed to be available on 2.2 patch 4 but looks like is back again on 2.3.

Re: ISE 2.2 HIGH MEMORY

ricoace — Mon, 06 Aug 2018 04:00:05 GMT

We are experiencing the same issue on our 3415 appliances. We are running 2.3 patch 4 and have been for some time and yet the memory leak continues. Have you had any success in resolving this issue?

Re: ISE 2.2 HIGH MEMORY

luiseugeniocachuanfabian — Mon, 06 Aug 2018 12:17:34 GMT

Hi anyone,

I opened a case and the engineer told us that high memory is normal and when the ISE 2.3 to arrive 80% this the increasing will stop. I have been waiting and is truth. Thanks a lot all.

Regards.

Luis