topic Re: Unable to export ISE devices in Network Access Control

Unable to export ISE devices

DAVID — Tue, 31 Mar 2020 02:11:05 GMT

It seem that I can not export any network devices when I am sorting those devices by a filter. I am running ISE 2.6 patch 5. I've tried different browsers all with the same result.

Re: Unable to export ISE devices

Cristian Matei — Tue, 31 Mar 2020 06:32:49 GMT

Hi,

Do you get any error messages or it just doesn't do anything? Have you tried Internet Explorer 11.x?

Regards,

Cristian Matei.

Re: Unable to export ISE devices

thomas — Tue, 31 Mar 2020 21:26:18 GMT

I was able to filter the network device Name by a single letter (46 of 122 matched) then sort by IP address and Export.

The exported CSV file matched exactly what was onscreen.

Please be very explicit about what you clicked or filtered on and the exact error message for us to provide comments.

Re: Unable to export ISE devices

DAVID — Tue, 31 Mar 2020 21:47:22 GMT

Here is the an example of the devices with the filter(s).

Here are those same three items that are selected for export to csv.

This is the result of the export.

The save file should include the date time stamp which the current file does not.

Re: Unable to export ISE devices

segwizz — Sun, 26 Apr 2020 07:23:45 GMT

Hi David,

I am experiencing the same issue.

I cannot export any network devices when I make selections or try to export all network devices.

It's Cisco ISE 2.6 patch5 just like yours.

Did you get any workaround?

Re: Unable to export ISE devices

DAVID — Sun, 26 Apr 2020 11:13:32 GMT

It is a big that TAC has discovered. I am waiting for resolution from Cisco

Re: Unable to export ISE devices

Ping Zhou — Mon, 27 Apr 2020 04:22:02 GMT

Can you share the bug ID if you don’t mind. Thanks.

Re: Unable to export ISE devices

poongarg — Mon, 27 Apr 2020 11:37:00 GMT

Hi Ping,

The filed defect only applies if the "Description field" is empty.

The below defect has been filed for this issue:

CSCvt99388: Export of NAD is not working when the "Description" field is Empty

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt99388,

However it will take some time to be externally visible.

Re: Unable to export ISE devices

Ping Zhou — Mon, 27 Apr 2020 11:41:47 GMT

Thanks!

Re: Unable to export ISE devices

Des-cassidy — Wed, 04 Mar 2026 15:09:54 GMT

TY Dmitry, @30 network devices profiles had to be deleted followed by re-adding them.
These devices had TrustSec or snmp attributes set.
These attributes were the common denominator as to why I couldn't export these profiles into an excel file.

Didn't fully understand the impact to the root/oracle procedure so I was nervous to go down that path.
Good to close.