topic Re: ISE and Tenable Integration in Network Access Control

ISE and Tenable Integration

Mike.Cifelli — Wed, 05 Jun 2019 15:37:19 GMT

Attempting to integrate Tenable with ISE to do full scans on hosts that have not been on the network for X amount of days. Tenable/SC certificates are in ISE trust stores and vice versa. Connectivity between the two are good to go. I see my security admin account successfully authenticate from my PSN that TC-NAC service is enabled on in SC. However, when I attempt to configure the adapter I see the following error:

Error:
Error occurred while retrieving config data from adaptor or call timed out.

Also, I have attempted to tail va-runtime and va-service debugging logs and that did not shed much light on the situation. ISE version 2.4p5. Any help is appreciated.

Re: ISE and Tenable Integration

Mike.Cifelli — Thu, 06 Jun 2019 18:23:38 GMT

Per TAC:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm87292

Re: ISE and Tenable Integration

ade5 — Wed, 06 May 2020 15:19:15 GMT

hi were you able to find the root cause of this issue? Im facing the same issue with Qualys integration with ise 2.2 patch 16 . im getting the same error: Error occurred while retrieving config data from adaptor or call timed out.

any information will be helpful thanks in advance