topic Re: "NFS Location could not be mounted" in Network Access Control

"NFS Location could not be mounted"

kostasthedelegate — Mon, 22 Jun 2020 14:35:42 GMT

Hello,

I encountered a problem with ISE 2.3

I had a few schedules (backup and reports).

One of the reports was successfully exported to the NFS Repository.

Then the backup was not able to be written.

Here is the mail I get

Scheduled report export failed. Unable to copy the exported file to repository. Server=xxxxx; Copying exported Purge backup file to repository failed. back up file name: '/xx/xx/xx/xx/xx.tar.gpg'; Repository Name: 'xxxx'.

I tried to validate the repository but I get the error

"Repository validation failed due to error - NFS location could not be mounted. Verify configuration"

The thing is that nothing changed. This happened during the weekend at late hours.

I added another NFS repository but the export of reports failed again.

The show repository, while I had the debug open showed some files but in the end, I get

% Internal error during command execution

Also, I tried erasing some files according to bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs51519/?rfs=iqvred

The behavior is the same

Any ideas?

Is there any service related to the repository? Could I restart it?

Thanks and regards,

Konstantinos

Re: "NFS Location could not be mounted"

yogesh2009 — Tue, 23 Jun 2020 09:13:07 GMT

Reboot the ISE. I am sure it will start working again

Re: "NFS Location could not be mounted"

kostasthedelegate — Wed, 24 Jun 2020 05:32:25 GMT

Well I did but no luck

Re: "NFS Location could not be mounted"

yogesh2009 — Wed, 24 Jun 2020 08:41:30 GMT

Are you able to mount this nfs from somewhere else?

What do you see in pcap?

Try recreating the repo.

Which ise you rebooted? PAN or some other node? How big is the deployment? Let me know the personas

Re: "NFS Location could not be mounted"

sebastien.lagueux — Tue, 27 Jul 2021 17:12:35 GMT

I have the same problem. Did you found a solution?

Thank

Re: "NFS Location could not be mounted"

kostasthedelegate — Tue, 27 Jul 2021 18:36:39 GMT

If I remember correctly it was sth with the repository

It was full or it had many files

Try emptying it

Re: "NFS Location could not be mounted"

Greg Gibbs — Tue, 27 Jul 2021 23:32:53 GMT

The issue could be related to this bug - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv43383

Re: "NFS Location could not be mounted"

thomas — Wed, 04 Aug 2021 18:34:32 GMT

This thread has been going for a while. Probably best to call TAC for troubleshooting.