topic Re: Need ISE version to Rest admin login in Network Access Control

Need ISE version to Rest admin login

mcmontantez — Thu, 16 Jul 2020 14:44:37 GMT

Trying to find a way to get the software version for ISE that is installed so I can download the correct ISO file to reset the admin login. We can't long to the Web UI or CLI. Tried <https://<ISEhost>/admin/API/mnt/Version> but it prompts for credentials.

Re: Need ISE version to Rest admin login

balaji.bandi — Thu, 16 Jul 2020 14:58:28 GMT

Do you have command level access ?

show application version ise

Re: Need ISE version to Rest admin login

Damien Miller — Thu, 16 Jul 2020 18:23:31 GMT

Some suggestions that may help you.

If you have another node in the deployment you are able to access, they would be on the matching version.

If it's a physical box, you can see the version via CDP neighbor details on the upstream switch.

And I also just gave this a try, I reset the password on my 2.4 lab VM with the 2.6 ISO, and my 2.2 node with the 2.7 ISO. While I never tried it before this, it appears quite flexible, the base functionality of the password reset may match between versions.

Last but not least, TAC has an ADE recovery disk that can boot the server in to a linux shell and either reset the password manually, or run a cat command to pull the version.

Re: Need ISE version to Rest admin login

mcmontantez — Thu, 16 Jul 2020 20:50:06 GMT

Yes the CDP Neighbor details did the trick. Thanks you!