topic Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7 in Network Access Control

Cannot install ISE Hotfix for ISE 2.6 Patch 7

Martin Grimm — Tue, 22 Sep 2020 08:32:39 GMT

Hi there,

i tried to install the Hotfix for ISE 2.6 Patch 7 with the following error message:

Getting bundle to local machine...
% File transfer error
campus-0-ise1/admin# application install CSCvv41074_2.6.0.156-Patch7-SPA.tar.gz FTP
Save the current ADE-OS running configuration? (yes/no) [yes] ? no

Getting bundle to local machine...
Unbundling Application Package...
% Invalid bundle contents

Same on all customer nodes. I followed the README.txt. Same Output for patch install.

Any suggestions?

Greetz

Martin

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

Mark Elsen — Tue, 22 Sep 2020 11:14:23 GMT

- Make sure the source distribution(/file) is not corrupted and or verify md5-checksum (e.g.)

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

Martin Grimm — Tue, 22 Sep 2020 11:17:49 GMT

Hi Marc,

thanks for posting. MD5 is already double checked.

I will raise a TAC case this week and keep you updated.

Greetz

Martin

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

Mark Elsen — Tue, 22 Sep 2020 16:13:39 GMT

- Ok, you could if so desired try to execute an extra integrity check on the distribution file by unpacking it with winzip for instance.

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

munish.dhiman1 — Wed, 23 Sep 2020 12:31:13 GMT

Hi Martin,

Any Luck? Facing same issue.

Regards,

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

Martin Grimm — Wed, 23 Sep 2020 13:01:37 GMT

I opened a TAC case and keep you updated.

Greetz

Martin

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

Marlin — Wed, 23 Sep 2020 14:29:00 GMT

Hi Martin,

You need to extract the files which are inside the "CSCvv41074_2.6.0.156-Patch7-SPA.tar.gz" file. You'll be able to find an apply and rollback file:

ise-apply-CSCvv41074_2.6.0.156_common_1-SPA.tar.gz

ise-rollback-CSCvv41074_2.6.0.156_common_1-SPA.tar.gz

The apply file is the one you should use if you want to install the hotpatch via the "application install" command. There should also be a README file with further instructions.

Hope this helps!

Greetings,

Marlin

Re: Cannot install ISE Hotfix for ISE 2.6 Patch 7

Martin Grimm — Wed, 23 Sep 2020 16:56:04 GMT

Hi Marlin,

i have to go to primary school, to learn to read, again.

I didn't recognized the different file names stated in the README.

Thanks a lot for this hint, now it is working.

Greetz

Martin