topic Re: Pop-up: Plus license expiring in 19 days, After renewal in Network Access Control

Pop-up: Plus license expiring in 19 days, After renewal

Herbert Doperfield — Wed, 30 Sep 2020 12:21:47 GMT

Hello Guys,

After our renewal for Cisco ISE Base license and Plus support, we still have a Pop-up: Plus license expiring in 19 days.

Any actions needs to be done?

Best Regards,

Re: Pop-up: Plus license expiring in 19 days, After renewal

Colby LeMaire — Wed, 30 Sep 2020 13:56:52 GMT

Are you using Smart Licensing or traditional? If traditional, you need to upload the new license file and then you can remove the expiring/expired licenses. For Smart Licensing, make sure the new licenses were assigned to your Smart account and are also put into the proper virtual account.

Re: Pop-up: Plus license expiring in 19 days, After renewal

hslai — Fri, 02 Oct 2020 20:46:18 GMT

In case of Smart Licensing, that would be expected.

Even with CSCvk59357 resolved in ISE 2.2 Patch 13, 2.3 Patch 6, 2.4 Patch 6, and 2.6+, we will still see the pop-up but the newer messages should be more clearer and indicate the out-of-compliant a while ago.