topic Re: ISE installation stuck in Network Access Control

ISE installation stuck

umahar — Sat, 18 May 2019 21:47:53 GMT

I am trying to re-image 2.4 on an SNS-3515 by mounting ISO from a local machine.

The image upgrade is getting stuck at the below stage.

We have upgrade the CIMC and BIOS to the latest version.

Verified the md5 too.

Has anyone run into this issue ?

Re: ISE installation stuck

hslai — Sat, 18 May 2019 22:44:43 GMT

Assuming the screen taken during the ISO installation, then this previous discussion might help: Solved: Creating a USB Boot disk for fresh ISE ... - Cisco Community

Best to create a USB install drive out of the ISE install ISO and install from that.

Re: ISE installation stuck

Damien Miller — Sat, 18 May 2019 22:50:33 GMT

Are you selecting option 1 for installation, keyboard and mouse? I had a coworker recently have the installation hang at nearly the same point (wait for plymouth boot screen to quit) when he mistakenly selected #2 serial console. You made it past that step so might be unrelated.

Re: ISE installation stuck

umahar — Wed, 22 May 2019 01:07:18 GMT

Thanks for your responses.

After multiple attempts we were able to finally install ISE.

I chose option 2nd - Keyboard/monitor

Re: ISE installation stuck

edondurguti — Tue, 06 Oct 2020 08:27:22 GMT

This shouldn't be marked as solved, this is a work around that isn't working for me as the device is already deployed at a remote location.

I am stuck at the exact screen installing ISE 3.0. What a pain to do any kind of upgrades/installation with ISE. Does anyone even test these before releasing them?

Off to TAC, they can deal with this!

Re: ISE installation stuck

deepak.prakash — Mon, 09 Nov 2020 13:59:11 GMT

i am also stuck in the same place. i am trying to install 2.6. other then multiple attempt, is there anything you did differently to move forward ?

Re: ISE installation stuck

rogalawojciech — Sat, 06 Feb 2021 19:04:18 GMT

Tried multiple time with 2.7 always stuck around "Anaconda", doesn't matter if it's mapped from network share via CIMC or is it mapped directly from PC over KVM, java, html, keyboard+monitor, console. Everything. Thus I noticed that it works a bit faster when mapping iso over KVM/Java. If you press combination ctrl + alt + f4 (ctrl+alt+f1 brings you back to previous view) it will give you a detailed view what's happening in the background. And it looks like loop, it doesn't boot anaconda which suppose to check if system meets requirement, it doesn't copy necessary files to bring you to setup itself. That's just not what you are expecting to experience when you've got physical appliance and official iso with correct md5 hash mapped via CIMC/KVM. Best of luck installing ISE over network!

Re: ISE installation stuck

rogalawojciech — Wed, 10 Feb 2021 20:23:32 GMT

Got it sorted out, looks like installation process is really sensitive in terms of latency. Previously used ISO file was mapped from CIMC as CIFS from server away ~20ms. I managed to install 2.7 mapping ISO over https on server away ~0.7ms. Still whole process tooked 4:20h.
Did it on other appliance from workstation away ~1ms but mapped ISO file over HTML KVM menu and it took 2:45h.
Conclusions: mapping over KVM works much better, if you have that possibility go for it. If your latency is more or equal to 20ms, better find something with lower latency or keep fingers crossed really strong.

Best of luck guys and girls!

Re: ISE installation stuck

ajc — Wed, 10 Feb 2021 20:40:33 GMT

You were lucky, the connection from my laptop to the ISE Server was relatively closed and using CIMC/KVM/HTML option it took to me including the patches 6.5 hours to upgrade into 2.7 in total for only 1 x 3595 appliance

Re: ISE installation stuck

rogalawojciech — Wed, 10 Feb 2021 21:19:16 GMT

Do you know what was your latency? Mine was almost like it would be connected to the same switch. I think that unfortunatelly but ISE installation is very sensitive in terms of latency. I think that even around 5ms could give an effect as you expierienced.
I have experience also with iLO and iDRAC and installation wasn't so sensitive to latency. I was able to reimage appliances faster and without any issues with latency 15-20-50ms. That's definitely a room for CIMC improvement.

Re: ISE installation stuck

Marcelo Morais — Thu, 11 Feb 2021 00:30:55 GMT

Hi @ajc

you did an upgrade or a fresh install of version 2.7?

If the answer is upgrade, did you use URT and also purge the MnT for a faster upgrade?

If the answer is fresh install, 6,5h is a lot !!!

Hope this helps !!!

Re: ISE installation stuck

ajc — Thu, 11 Feb 2021 13:44:21 GMT

it was 10 ms the latency, i was reimaging an old PSN from 2.2 version into 2.7 version directly using CIMC-KVM-Mount ISO-HTML Option. Due to the previous issues with the java version and CIMC/KVM not running properly, I decided to use the HTML option. I am trying to find out a post where another person experienced the exact same situation of 1 appliance taking around 6 hours (not full deployment upgrade).

Re: ISE installation stuck

Andrii Oliinyk — Tue, 09 Nov 2021 12:54:45 GMT

helped to me as well (it's actually option 2 - Kbd&Mouse

Re: ISE installation stuck

Andrii Oliinyk — Tue, 09 Nov 2021 15:58:34 GMT

actually it didnt. installation every time ends up with UNABLE TO DETERMINE INSTALLATION DISK.

i'm trying to install 2.2. tried 2.7 & it walked. but i need 2.2 initially because i migrate from 2.1

Re: ISE installation stuck

Patrik Rapposch — Thu, 30 Dec 2021 15:00:15 GMT

Same here, fresh install of SNS3655-K9 with ISE 3.0 ISO. (Keyboard/Mouse Mode)

Stuck at the second time by the installation through CIMC at 562/596 CARSisePKg1. Next I try through USB stick installation.

Re: ISE installation stuck

Andrii Oliinyk — Thu, 30 Dec 2021 15:18:28 GMT

Hi Patrik

just interesting what was previous SW on your SNS? i had n issue with imaging SNS-3655 to SW <2.6 & never with imaging to SW >=2.6. & initially SNS-3655 boxes came with 3.0 SW.

Re: ISE installation stuck

Patrik Rapposch — Fri, 31 Dec 2021 06:32:16 GMT

Hi Andy,

previous it was 2.7 Patch 3. I don't think that this is important for a fresh install, as disks anyway get rebuild.

Re: ISE installation stuck

Patrik Rapposch — Fri, 31 Dec 2021 07:26:33 GMT

USB stick installation works fine, but as edondurgunti says, if the SNS is installed at a remote location, it's a worst case option and not practicable.

Re: ISE installation stuck

Andrii Oliinyk — Fri, 31 Dec 2021 07:28:48 GMT

Patrik

it's not a stuck. recently i've been making reimaging to 2.7 & i waited on CARSisePKg1 for huge time.

just be patient & give reimaging time to complete.

i've found imaging to 2.7 (& may be it's relevant to 3.0 as well) to be extremely slow.

Re: ISE installation stuck

Andrii Oliinyk — Fri, 31 Dec 2021 07:33:52 GMT

nice to hear u overcame it. in my case i have VM with DAS in the same DC with ISE-boxes. but the only problem was with reimaging SNS-3655 to SW <2.6 (earlier SW is just incompatible with HW). Reimaging to 2.6 worked just fine & reimaging to 2.7 introduced 1st huge delay exactly on CARSisePKg1.