topic Re: Sponsor guest account email - cc sponsor email address aswell in Network Access Control

Sponsor guest account email - cc sponsor email address aswell

Madura Malwatte — Tue, 11 May 2021 05:48:01 GMT

ISE 2.2 patch 17

Is there a way to automatically CC the sponsors email address in the account creation notification email that is sent to the guest? Currently guests are getting the notification email with their access details (the from email address is the sponsors email), but the sponsor never sees this email. How do we automate the sponsor to receive a copy of the same/or similar email?

I only really see these options...

Re: Sponsor guest account email - cc sponsor email address aswell

Arne Bier — Tue, 11 May 2021 11:18:20 GMT

Hello

Looks like there isn't such an automated function - the only way I have found is to click the Notify Button after creating the account

Re: Sponsor guest account email - cc sponsor email address aswell

Madura Malwatte — Wed, 12 May 2021 02:55:15 GMT

Hi @Arne Bier thanks for confirming. it looks like the notify option is the only way.