topic ise application server stuck at "initializing" in Network Access Control

ise application server stuck at "initializing"

susim — Tue, 25 May 2021 07:28:10 GMT

Hi,

Ciso ise application server stuck at "initializing"

application start ise safe but no luck

Version : 2.3.0.298

Re: ise application server stuck at "initializing"

julian.bendix — Tue, 25 May 2021 07:48:02 GMT

Did you try restarting the service?

application stop ise
application start ise

If that doesn't help.. maybe try rebooting (Service should start automatically after reboot):

application stop ise
reboot

If that also doesn't help... TAC Case with Cisco 😕

Hope that helps.

Best regards

Re: ise application server stuck at "initializing"

lrojaslo — Tue, 25 May 2021 12:13:51 GMT

Try to reload the server as first option, and if it is a secondary node you can also perform a reset-config and join it back to the deployment for replication.

Also, if you have no patches installed, I advise to upgrade patch to latest on the current version.

Version 2.3 is already end of support, so I would advise to upgrade to 2.4.

Re: ise application server stuck at "initializing"

susim — Wed, 26 May 2021 05:36:34 GMT

Hi,

Before upgrading , the application server should be up and running?

Thankls

Re: ise application server stuck at "initializing"

susim — Wed, 26 May 2021 05:42:58 GMT

Try to reload the server as first option, and if it is a secondary node you can also perform a reset-config and join it back to the deployment for replication.

Done reload , it is the primary node . How can i make seconary node as active

Thanks

Re: ise application server stuck at "initializing"

lrojaslo — Wed, 26 May 2021 12:48:27 GMT

No need to have App server running for upgrade or patch install.

To make secondary active, login via GUI to secondary node and go to deployment tab, click on Make Primary.

Re: ise application server stuck at "initializing"

nicholaswojciechowski — Fri, 18 Feb 2022 15:17:46 GMT

This is what helped me. Once I did this it finally started working.

Re: ise application server stuck at "initializing"

naveen.gurjar — Sun, 25 Sep 2022 10:21:11 GMT

One more reason for app service stuck in initializing is due to MnT log DB to be full. Use the Show Disk command to see the file system and check the /opt folder size. You can purge or reset MnT DB file. Else you have to reboot and wait till it comes up.