topic Re: Cisco ISE 2.7 Application Server stuck in 'Initializing' state after each reboot in Network Access Control

Cisco ISE 2.7 Application Server stuck in 'Initializing' state after each reboot

aaggarwal23 — Fri, 09 Jul 2021 13:48:47 GMT

Dear Community,

I tried to deploy Cisco ISE node 2.7 version as VM in my network using OVA file. The deployment is getting installed without any error. However whenever Cisco ISE Node is getting reboot Application Server stuck in 'Initializing' state forever and to fix this issue every time i need to run the "Application stop ise" and "Application start ise" command. I am not sure if it is known bug with Cisco ISE node 2.7. I tried to re-image the ISE node 2-3 times but same issue occurred all the time.

1. Hardware Resources are based on best practices of: 32GB RAM, 16CPU and 300GB Disk.

2. Solution in VMware based.

3. DNS, NTP were synchronized and working correctly.

4. ISE Node have access to the Internet.

Do you guys have any idea why this is happening?

Looking forward to hearing your thoughts on this issue and what might be causing the issue.

Your support is highly welcome and appreciated.

Re: Cisco ISE 2.7 Application Server stuck in 'Initializing' state after each reboot

Mark Elsen — Fri, 09 Jul 2021 15:35:56 GMT

- Check VM-resources being used with the hypervisor performance monitoring tools, look for bottlenecks on cpu , memory , ...

Re: Cisco ISE 2.7 Application Server stuck in 'Initializing' state after each reboot

aaggarwal23 — Mon, 12 Jul 2021 15:51:39 GMT

I found it is known Bug in Cisco ISE 2.7 if we are doing the fresh installation on VM. Please find below the bug Link.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs12470