topic Re: Issues using ISE in Network Access Control

Issues using ISE

gianlucaplatania — Thu, 22 Jul 2021 11:25:21 GMT

Hello everybody,

I just installed ISE 2.7 on a virtual machine but I can't seem to be able to use it, since everytime I try to configure anything from UI, I get this kind of errors:

idMgmtUserAction.do?command=list status:0

Unable to load NetworkDevicesLPInputAction.do?command=container status:0

Unable to load DefaultNetworkDeviceInputAction.do?command=enterPage status:0

any idea to solve this?

Re: Issues using ISE

balaji.bandi — Thu, 22 Jul 2021 12:11:53 GMT

Looks like bug :

https://community.cisco.com/t5/network-access-control/ise-2-4-patch-failed-error-unable-to-load-patchinstallaction-do/m-p/4189225

Re: Issues using ISE

Mike.Cifelli — Thu, 22 Jul 2021 12:14:38 GMT

I would suggest three things:

1- make sure you have the proper resources allocated for the vm

2- try applying a patch (perhaps 2.7p4) to see if that fixes the problem

3- try another browser (if you have not already done so)

Re: Issues using ISE

gianlucaplatania — Sat, 24 Jul 2021 12:55:18 GMT

I just forgot I had my VPN on, that was the issue. Thank you, everyone!