topic Re: ISE 3.0 - cannot add network devices in Network Access Control

ISE 3.0 - cannot add network devices

Chess_N — Mon, 26 Jul 2021 13:45:36 GMT

Hi,

I just installed a fresh virtual ISE 3.0 in my lab and then imported the configuration from my previous ISE 2.7.

I noticed that the network device group and all the network devices were missing and the option to add a new device is greyed out. The only setting that I can see and that was imported correcly, is the default network device. What am I missing here?

Thanks

Re: ISE 3.0 - cannot add network devices

Mark Elsen — Mon, 26 Jul 2021 14:13:59 GMT

- Please verify status of your current deployment with :

ise/admin# show application status ise

Re: ISE 3.0 - cannot add network devices

Chess_N — Mon, 26 Jul 2021 14:41:12 GMT

Thanks. An application stop/start ise, fixed it. Do you know which process that need to be running for this function to work?

Here are all the processes I had prior to the ise restart.

ISE PROCESS NAME STATE PROCESS ID
--------------------------------------------------------------------
Database Listener running 6680
Database Server running 71 PROCESSES
Application Server running 13468
Profiler Database running 12759
ISE Indexing Engine running 16828
AD Connector running 18860
M&T Session Database running 12490
M&T Log Processor running 18840
Certificate Authority Service disabled
EST Service disabled
SXP Engine Service initializing
Docker Daemon running 9510
TC-NAC Service disabled
pxGrid Infrastructure Service running 31429
pxGrid Publisher Subscriber Service running 31623
pxGrid Connection Manager running 31561
pxGrid Controller running 31714
PassiveID WMI Service running 28417
PassiveID Syslog Service running 29397
PassiveID API Service running 30391
PassiveID Agent Service running 29260
PassiveID Endpoint Service running 31711
PassiveID SPAN Service running 935
DHCP Server (dhcpd) disabled
DNS Server (named) disabled
ISE Messaging Service running 23139
ISE API Gateway Database Service running 10101
ISE API Gateway Service running 28041
Segmentation Policy Service disabled
REST Auth Service disabled
SSE Connector disabled

Thanks

Re: ISE 3.0 - cannot add network devices

Marcelo Morais — Mon, 26 Jul 2021 21:03:34 GMT

Hi @Chess_N ,

the application stop ise command stops all the running process from the show application status ise.

The following are important Process Name for all Nodes:

Database Listener
Database Server
Application Server
Profiler Database

Hope this helps !!!