topic Csptive portal not opening in google Chrome in Network Access Control

Csptive portal not opening in google Chrome

eperezb — Fri, 11 Mar 2022 17:52:26 GMT

Hi team, i have a captive portal in ISE for the visitor network, but the portal does not display in google chrome, only in internet explorer.

Re: Csptive portal not opening in google Chrome

tjezer — Fri, 11 Mar 2022 21:00:09 GMT

Hi @eperezb

Have you tried this access in how many clients?

Just for tshooting purpose, did you try:

- clear browsing data;

- change the security and privacy to "no protection"?

- Import the chain certificate as trust?

Re: Csptive portal not opening in google Chrome

eperezb — Fri, 11 Mar 2022 21:40:42 GMT

@tjezer , Thanks for answering, yes, I already tried all this, but in google chrome it stiill does not show the captive portal, even in mozilla firefox it works form me

Re: Csptive portal not opening in google Chrome

thomas — Sat, 12 Mar 2022 15:07:45 GMT

You have provided no information for troubleshooting.

Re: Csptive portal not opening in google Chrome

hslai — Sun, 13 Mar 2022 02:36:16 GMT

I've seen the same with Google Chrome. The only way I can get it to render the page is to import the certificate chain (e.g. the root cert) of the portal into the user/computer trusted root certificates or use a certificate issued by a well-known CA.

Re: Csptive portal not opening in google Chrome

craiglebutt — Mon, 14 Mar 2022 15:36:43 GMT

I have this issue as well, I do use a cert advertised by a well known CA, Doesn't it with Firefox and Edge, need to get another device to test.

Re: Csptive portal not opening in google Chrome

eperezb — Mon, 14 Mar 2022 16:02:24 GMT

I have a valid certificate, however for some reason it doesn't work with chrome either, the configuration that I have in the ISE captive portal is the default

Re: Csptive portal not opening in google Chrome

tjezer — Mon, 14 Mar 2022 16:41:05 GMT

Did you import the certificate chain on ISE (Administration > System > Certificate > Certificate Management > Trusted Certificate)?

Can you provide certificate details received on chrome?

Re: Csptive portal not opening in google Chrome

craiglebutt — Tue, 15 Mar 2022 10:06:05 GMT

I've just tested mine, with Edge, what I've noticed I have a Cert on a trusted Entrust CA, but the cert the browser is trying to open is the local server Cert not the guest-portal cert.

Under my System Certificates my PSN's have Guest Portal by Entrust, then default Portal Certificate Group by the company internal CA.

Is your browser opening the correct cert?

Re: Csptive portal not opening in google Chrome

eperezb — Fri, 25 Mar 2022 21:15:26 GMT

change in google the trusted url part and this fixed my problem for now