topic Re: Downtime when installing patch 14 Cisco ISE 2.4 in Network Access Control

Downtime when installing patch 14 Cisco ISE 2.4

iVicMMac — Wed, 15 Jun 2022 14:05:01 GMT

Hello guys,

I plan to upgrade to version 2.7 of my ISE, however, I saw that It is recommended that I apply the latest patch on 2.4 prior the upgrade to 2.7 so, I need to know if is there any impact to current and future authentications when the patch 14 is installing. I know I will lose the web interface during the services are restarting. Currently I have the patch 13 installed. Thank you in advance.

Re: Downtime when installing patch 14 Cisco ISE 2.4

balaji.bandi — Wed, 15 Jun 2022 14:59:46 GMT

check some FAQ : (is this single or distributed deployment ?)

https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/215406-patch-installation-on-ise-and-faq-durin.html

Re: Downtime when installing patch 14 Cisco ISE 2.4

iVicMMac — Wed, 15 Jun 2022 15:10:50 GMT

Hello Balaji,

Sorry, this is a two node deployment. Primary and secondary admin and monitoring

Re: Downtime when installing patch 14 Cisco ISE 2.4

balaji.bandi — Wed, 15 Jun 2022 17:23:28 GMT

You can do patching as cisco suggested patch before go 2.7. not sure what kind of issue you looking to encounter, most cases it should be straight forward, until you hit with environment have some bugs, so suggest to close look release notes before you upgrade and aware and take action any caveats (which may effect your environment)

Re: Downtime when installing patch 14 Cisco ISE 2.4

Mohammed al Baqari — Wed, 15 Jun 2022 17:57:19 GMT

Hi,

When you install the patch, ISE will sync the patch across all nodes and
install it. For PAN it won't be a big problem as you have primary and
secondary. The problem will be with PSNs as each PSN will stop serving
endpoints during installation of patch.

If your NADs are configured with primary and secondary PSNs, then it should
failover automatically.

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Re: Downtime when installing patch 14 Cisco ISE 2.4

iVicMMac — Wed, 15 Jun 2022 18:31:42 GMT

Hello Balaji,

I try to know the impact to my current and future user authentications, in last patch I applied (Apache vulnerability hotfix)I had no impact for the users, I only had impact to the web application for 10 minutes, some services were restarted, after this, I recovered the web access to ISE. since I have limits on the bandwidth, I need to apply all patches from CLI (repository). I apply first on Secondary admin, then Primary Admin manually. So another doubt is if with this patch 14 Can I apply it on the same way? I mean, First patch secondary admin, then primary admin.

Re: Downtime when installing patch 14 Cisco ISE 2.4

iVicMMac — Wed, 15 Jun 2022 18:34:56 GMT

Hello Mohammed,

When patching via CLI, can I promote the secondary admin to primary admin once the secondary node is finished? I need to apply this patch via repository(CLI) Im a little confused, because almost al documentation only explains the GUI version of patching