topic Endpoint abandoned EAP session and started new in Network Access Control https://community.cisco.com/t5/network-access-control/endpoint-abandoned-eap-session-and-started-new/m-p/4696866#M577502 <P>Hi,</P><P>&nbsp;</P><P>Our Meraki Wi-Fi connected devices are dropping connection randomly. When I have looked at the ISE logs I see this for every error-</P><P><SPAN>Endpoint abandoned EAP session and started new</SPAN></P><P>Is there a reason for this error? Can you provide me with some troubleshooting steps?</P> Fri, 30 Sep 2022 16:19:24 GMT jimmy10 2022-09-30T16:19:24Z Endpoint abandoned EAP session and started new https://community.cisco.com/t5/network-access-control/endpoint-abandoned-eap-session-and-started-new/m-p/4696866#M577502 <P>Hi,</P><P>&nbsp;</P><P>Our Meraki Wi-Fi connected devices are dropping connection randomly. When I have looked at the ISE logs I see this for every error-</P><P><SPAN>Endpoint abandoned EAP session and started new</SPAN></P><P>Is there a reason for this error? Can you provide me with some troubleshooting steps?</P> Fri, 30 Sep 2022 16:19:24 GMT https://community.cisco.com/t5/network-access-control/endpoint-abandoned-eap-session-and-started-new/m-p/4696866#M577502 jimmy10 2022-09-30T16:19:24Z Re: Endpoint abandoned EAP session and started new https://community.cisco.com/t5/network-access-control/endpoint-abandoned-eap-session-and-started-new/m-p/4697120#M577511 <P>It has nothing to do with Meraki.&nbsp;</P> <P>The message is telling you your <EM><STRONG>endpoint</STRONG></EM> gave up and tried again. This happens for a lot of reasons... user actions, inactions, try a different SSID, latency from ISE, timer settings, other endpoint supplicant configuration settings.</P> <P>Given the absence of any endpoint and scenario detail it is impossible to know more.</P> <P>The first step would be to reproduce it. See <LI-MESSAGE title="How to Ask The Community for Help" uid="3704356" url="https://community.cisco.com/t5/security-knowledge-base/how-to-ask-the-community-for-help/m-p/3704356#U3704356" discussion_style_icon_css="lia-mention-container-editor-message lia-img-icon-tkb-thread lia-fa-icon lia-fa-tkb lia-fa-thread lia-fa"></LI-MESSAGE> for suggestions on what troubleshooting details might be needed.</P> Sat, 01 Oct 2022 18:38:04 GMT https://community.cisco.com/t5/network-access-control/endpoint-abandoned-eap-session-and-started-new/m-p/4697120#M577511 thomas 2022-10-01T18:38:04Z