topic Re: cannot reset-config as APP_START is running v3.1 in Network Access Control

cannot reset-config as APP_START is running v3.1

moha99edhamedan — Sun, 27 Nov 2022 15:58:47 GMT

Hello,
I am not able to perform any changes in ise
adding ip or delete
reset-config
start/stop application ise
whenever I tried the following message appeared

waiting up to 30 seconds for APP_START to finish
cannot continue ip address change as APP_START is running

I tried rebooting the node but the same problem

Re: cannot reset-config as APP_START is running v3.1

balaji.bandi — Sun, 27 Nov 2022 18:21:38 GMT

It would help if you waited for some time to app start to finish before you config., Depending on compute it will take some time.

check the application running from console :

#show application status ise
# application stop ise
check again 
#show application status ise

Re: cannot reset-config as APP_START is running v3.1

moha99edhamedan — Mon, 28 Nov 2022 08:35:17 GMT

Thank you for your reply balaji ,
i tried to report the node and waited for 12 hours and still the same error appered

Re: cannot reset-config as APP_START is running v3.1

Milos_Jovanovic — Mon, 28 Nov 2022 20:08:30 GMT

Hi @moha99edhamedan,

12hrs is not regular time to start ISE It usually takes 5-15 mins, depending on the HW. I would assume it is either broken, or initially installed faulty. Either way, I would proceed with re-image of the node.

Kind regards,

Milos

Re: cannot reset-config as APP_START is running v3.1

thomas — Mon, 12 Dec 2022 22:49:26 GMT

I don't see any followups from you after a few weeks so I will assume restarts worked or you called TAC to resolve.