topic Re: Cisco ISE-PIC Database Priming Failed! in Network Access Control

Cisco ISE-PIC Database Priming Failed!

Bledian — Wed, 15 Mar 2023 15:30:33 GMT

Hello community,

Trying to implement Cisco ISE-PIC latest version 3.2.0.542 in a Hyper-V but, I'm getting this error: Database Priming Failed! Oracle not available!

Please find the screenshot of error attached below.

Hyper-V has the requirements as recommended for a small ISE-PIC: 16 CPU, 32 GB RAM, 600 GB hard disk, also it has the right network parameters (IP, DNS, NTP, GW ) etc.

Solutions i tried: 1. application reset-config ise

2. Deleted Hyper-V, recreated from the beginning.

Would appreciate any kind of help!

Best regards.

BR.

Re: Cisco ISE-PIC Database Priming Failed!

Bledian — Wed, 15 Mar 2023 15:33:08 GMT

Please find the screenshot of error attached below.

Re: Cisco ISE-PIC Database Priming Failed!

Charlie Moreton — Wed, 15 Mar 2023 15:36:12 GMT

@Bledian there is no screenshot attached.

Did you choose a Generation 1 or Generation 2 virtual machine during the Hyper-V provisioning? ISE-PIC should be installed as a Gen1. If Gen2, did you disable Secure Boot?

Re: Cisco ISE-PIC Database Priming Failed!

Bledian — Wed, 15 Mar 2023 18:01:02 GMT

Hi Charlie,

Thank you for reply, I will ask client for the hyper-v information and reply to you.

Here is the screenshot of error.

Also does ISE-PIC support only Microsoft hyper-v?

Best regards

Re: Cisco ISE-PIC Database Priming Failed!

Charlie Moreton — Wed, 15 Mar 2023 18:41:58 GMT

ISE-PIC is supported on the same platforms as ISE - except cloud. ISE-PIC is NOT supported in the cloud.

Re: Cisco ISE-PIC Database Priming Failed!

Bledian — Thu, 16 Mar 2023 12:27:48 GMT

Hi @Charlie Moreton, hyper-v is already gen1.

Re: Cisco ISE-PIC Database Priming Failed!

Charlie Moreton — Thu, 16 Mar 2023 14:16:47 GMT

Is the default domain name over 64 characters?
More than 64 characters for default domain during setup script causes ISE database priming to fail
CSCwe41218

Have you confirmed the checksum for the downloaded iso?

Re: Cisco ISE-PIC Database Priming Failed!

Bledian — Thu, 16 Mar 2023 14:30:36 GMT

Hi @Charlie Moreton ,

No, domain-name is less than 64 characters.

Thank you for reply.

Re: Cisco ISE-PIC Database Priming Failed!

Bledian — Thu, 16 Mar 2023 14:42:26 GMT

@Charlie Moreton

Should the domain-name be only .local? or it can be any domain-name of our network.

Re: Cisco ISE-PIC Database Priming Failed!

Charlie Moreton — Thu, 16 Mar 2023 14:43:07 GMT

@Bledian It seems that it's time to call TAC

Re: Cisco ISE-PIC Database Priming Failed!

Bledian — Thu, 16 Mar 2023 15:55:08 GMT

Hi @Charlie Moreton ,

We installed version 3.1 and it's working now, seems like 3.2 had a bugg.

Thank you for your time.

Re: Cisco ISE-PIC Database Priming Failed!

pnavratil — Fri, 31 Mar 2023 09:04:01 GMT

I have this problem to - ISE version 2.7 patch 9 ...

Re: Cisco ISE-PIC Database Priming Failed!

Charlie Moreton — Fri, 31 Mar 2023 13:07:07 GMT

Call TAC