topic Re: Network Device profiles icons has gone... in Network Access Control

Network Device profiles icons has gone...

rezaalikhani — Wed, 03 May 2023 18:46:23 GMT

Hi all;

The following figure has been taken from an ISE deployment after applying Patch 5. I have seen this situation in several production environment. Any ideas?

Re: Network Device profiles icons has gone...

Greg Gibbs — Wed, 03 May 2023 23:08:44 GMT

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwd92835

Looks like a cosmetic issue. It looks like the fix is currently slate for 3.1 patch 7, so you'll likely be waiting until late May or early June (but this could slip).

Re: Network Device profiles icons has gone...

Arne Bier — Thu, 04 May 2023 20:19:14 GMT

I have seen this in ISE 2.7 as well. But strangely enough, some browsers did see the correct view. Not mine of course .. 😞

@Greg Gibbs will there be a patch for 2.7 as well?

How can something so simple, that has been working since ISE 1.x suddenly break?

Re: Network Device profiles icons has gone...

Greg Gibbs — Thu, 04 May 2023 22:18:54 GMT

@Arne Bier, that's doubtful. ISE 2.7 hit end of routine software maintenance in Sep 2022 and this bug was raised in December. As it's not a SEV 1 issue, I doubt the developer team will release a fix.

Re: Network Device profiles icons has gone...

rezaalikhani — Tue, 06 Jun 2023 18:18:47 GMT

Although the "Bug Search Tool" page states that after installing Patch 2 on ISE 3.2, the problem fixes, but it does not:

Any ideas?

Update: After clearing the browser cache and checking again, the problem seems to be resolved. Thanks @Arne Bier for the trick.