topic ISE PSC log files in Network Access Control

ISE PSC log files

TraffB — Thu, 27 Jun 2024 14:56:32 GMT

Hello,

I have been asked by Cisco TAC to collect 'ISE PSC log files'. I am unsure on where to collect these, or if they fall under a different name.

Are they collected by the GUI or CLI?

ISE version - 3.0.0.458

Thanks!

Re: ISE PSC log files

MHM Cisco World — Thu, 27 Jun 2024 15:02:15 GMT

Operations > Radius > Live Logs <<- this log of user try to authc or authz
if other Log or you can briefly explain what is issue this can help us to suggest other log
MHM

Re: ISE PSC log files

Rob Ingram — Thu, 27 Jun 2024 15:12:00 GMT

@TraffB from the GUI Navigate to Operations > Troubleshoot > Download logs from there you can download the logs.

https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/212594-debugs-to-troubleshoot-on-ise.html

Re: ISE PSC log files

TraffB — Mon, 01 Jul 2024 08:14:22 GMT

Thanks Rob, I've got the logs now!