topic Re: 5440 Endpoint abandoned EAP session and started new in Network Access Control

5440 Endpoint abandoned EAP session and started new

farhadebrahimkhani — Wed, 10 Jul 2024 06:44:48 GMT

I have problem with client authentication with ISE and get 5540 error.

Any ideas?

thanks

Re: 5440 Endpoint abandoned EAP session and started new

Mark Elsen — Wed, 10 Jul 2024 07:10:29 GMT

- FYI : https://community.cisco.com/t5/network-access-control/5440-endpoint-abandoned-eap-session-and-started-new/m-p/4096506#M560853

Re: 5440 Endpoint abandoned EAP session and started new

farhadebrahimkhani — Wed, 10 Jul 2024 10:11:02 GMT

thanks for your reply but its not helpful.

Re: 5440 Endpoint abandoned EAP session and started new

Mark Elsen — Wed, 10 Jul 2024 10:25:56 GMT

- If you want advanced support then state your case : what have you read ? What are your conclusions ? Is there something that you do not understand ? Summarized into:

Why was it not helpful.

Re: 5440 Endpoint abandoned EAP session and started new

Greg Gibbs — Wed, 10 Jul 2024 22:30:43 GMT

There is not enough information provided to give any meaningful assistance. See How to Ask the Community for Help

Re: 5440 Endpoint abandoned EAP session and started new

MHM Cisco World — Wed, 10 Jul 2024 22:39:16 GMT

I need to know the client OS

And the ISE cert. Is ot wildcard or not and are you use multi PSN and add it IP or hostname as SAN in cert.

MHM

Re: 5440 Endpoint abandoned EAP session and started new

farhadebrahimkhani — Sat, 13 Jul 2024 04:37:41 GMT

The os is Windows and when this happens authentication is done with the computer name. authentication with user account is ok.

randomly happens not all client have this issue.

Re: 5440 Endpoint abandoned EAP session and started new

farhadebrahimkhani — Sat, 13 Jul 2024 04:39:45 GMT

* windows 10 and 11

Re: 5440 Endpoint abandoned EAP session and started new

farhadebrahimkhani — Sat, 13 Jul 2024 05:44:08 GMT

ISE cert. Is not wildcard and i use multi PSN and add hostname as SAN in cert.

Re: 5440 Endpoint abandoned EAP session and started new

farhadebrahimkhani — Mon, 05 Aug 2024 11:13:29 GMT

For anyone who has problem, the windows 10 credential guard is causing the problem.

Re: 5440 Endpoint abandoned EAP session and started new

MHM Cisco World — Mon, 05 Aug 2024 11:48:38 GMT

Thanks a lot for update us

Have a nice summer

MHM