topic Re: ISE 3.2 cannot view live logs in Network Access Control

ISE 3.2 cannot view live logs

arane0001 — Wed, 11 Dec 2024 14:54:57 GMT

I have ISE deployment where I am unable to see the live logs. As I was reading through the community post, I have already performed new cert for ISE Root CA and ISE messaging services but still hasnt worked .

There is one thing I read where you disable certificate authority. Does this work ? Also I do see that CA is disabled on my PAN and SAN node.

Re: ISE 3.2 cannot view live logs

Aref Alsouqi — Wed, 11 Dec 2024 16:46:18 GMT

Regenerating the messaging services certificates should resolve this known issue but this didn't work for you. Do you have any stats in ISE dashboard or are they showing nothing? what patch have you applied to this deployment?

Re: ISE 3.2 cannot view live logs

Ambuj M — Wed, 11 Dec 2024 17:32:32 GMT

Try this and let us know, this ensure lightweight transport of syslog

Re: ISE 3.2 cannot view live logs

arane0001 — Wed, 11 Dec 2024 20:20:02 GMT

I tried, that didn't help !!

Re: ISE 3.2 cannot view live logs

ahollifield — Thu, 12 Dec 2024 12:11:05 GMT

https://www.adamhollifield.com/2022/09/fix-cisco-ise-messaging-service.html

Re: ISE 3.2 cannot view live logs

Ambuj M — Thu, 12 Dec 2024 14:56:01 GMT

Try an application restart if you can

Re: ISE 3.2 cannot view live logs

Marcelo Morais — Mon, 16 Dec 2024 13:25:31 GMT

Hi @arane0001

if you recently upgrade from 2.7 to 3.2 ... please take a look at:

CSCwj23116 ISE Upgrade 2.7 to 3.2 | DB schema upgrade failed, yet the Upgrade was successful

Symptom: Live Logs does not work post upgrade from ISE 2.7 to ISE 3.2. Live Logs page shows "No Data Found"

Conditions: Upgrade from 2.7 to 3.2

Workaround: MNT DB reset will fix this issue

Note: for the CA question ... please take a look at ISE - Queue Link Error, search for Generate Signing Requests (CSR).

Hope this helps !!!

Re: ISE 3.2 cannot view live logs

arane0001 — Tue, 27 May 2025 14:16:22 GMT

Purging the operation data purging did work for me .

Re: ISE 3.2 cannot view live logs

Marcelo Morais — Tue, 27 May 2025 17:06:35 GMT

@arane0001 ... excellent news !!!