https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274835#M595626 <P>&nbsp;</P> <P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;- Do you see this on different device types ?</P> <P>&nbsp; M.</P> Tue, 25 Mar 2025 08:34:31 GMT Mark Elsen 2025-03-25T08:34:31Z https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274808#M595623 <P>I have a guest sponsor portal and it was working fine but now it`s give me error ..</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-03-25 at 9.50.34 AM.jpeg" style="width: 450px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/242330i4B8558FB65C51061/image-size/large?v=v2&amp;px=999" role="button" title="WhatsApp Image 2025-03-25 at 9.50.34 AM.jpeg" alt="WhatsApp Image 2025-03-25 at 9.50.34 AM.jpeg" /></span></P> Tue, 25 Mar 2025 07:51:45 GMT https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274808#M595623 Saeed Abd Elhalim Hamada 2025-03-25T07:51:45Z https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274835#M595626 <P>&nbsp;</P> <P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;- Do you see this on different device types ?</P> <P>&nbsp; M.</P> Tue, 25 Mar 2025 08:34:31 GMT https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274835#M595626 Mark Elsen 2025-03-25T08:34:31Z https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274901#M595632 <P>yes, labtops and mob&nbsp;</P> Tue, 25 Mar 2025 11:51:39 GMT https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274901#M595632 Saeed Abd Elhalim Hamada 2025-03-25T11:51:39Z https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274926#M595633 <P>&nbsp;</P> <P>&nbsp; -&nbsp; Restart the host providing the portal,</P> <P>&nbsp; M.</P> Tue, 25 Mar 2025 13:18:31 GMT https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5274926#M595633 Mark Elsen 2025-03-25T13:18:31Z https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5275688#M595679 <P>same iusse&nbsp;</P> Thu, 27 Mar 2025 10:19:39 GMT https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5275688#M595679 Saeed Abd Elhalim Hamada 2025-03-27T10:19:39Z https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5275704#M595680 <P>&nbsp;</P> <P>&nbsp; &nbsp;- Check the error and access <U><STRONG>logs</STRONG> </U>(web server related) of the portal, according to the <STRONG>brand</STRONG> being used&nbsp;<BR />&nbsp; &nbsp;<EM>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (if needed check<U> <STRONG>documentation</STRONG> </U>to find the location of the logs)</EM></P> <P>&nbsp; &nbsp;M.</P> Thu, 27 Mar 2025 11:16:41 GMT https://community.cisco.com/t5/network-access-control/guest-sponsor-portal/m-p/5275704#M595680 Mark Elsen 2025-03-27T11:16:41Z