PX Grid Connector - Multiple MAC Addresses from Service Now

weirdOOO — Thu, 05 Jun 2025 15:16:44 GMT

I am currently working on PX Grid Connector between ISE and Service Now. While I am almost done with this intergration..I am having some hard time to figure out how to deal with multiple MAC Addresses in the single MAC Address box of the Service Now.
In the current environment, we are using script to pull the info of MAC address from service now and separate them for us by looking for comma ","
But now with this PX Grid Connector, I am not super sure how single Asset/ CI in service now will work for multiple MACs

FYI - We have around 200 devices with multiple MACs and most of the devices are console servers and Crestron meeting room equipment.

Re: PX Grid Connector - Multiple MAC Addresses from Service Now

Scott Fella — Thu, 05 Jun 2025 16:13:28 GMT

@weirdOOO should this be in the Wireless forum or the ISE forum?

Re: PX Grid Connector - Multiple MAC Addresses from Service Now

Mark Elsen — Thu, 05 Jun 2025 16:42:42 GMT

- @Scott Fella I have moved it to the ISE forum,

topic Re: PX Grid Connector - Multiple MAC Addresses from Service Now in Network Access Control

PX Grid Connector - Multiple MAC Addresses from Service Now

Re: PX Grid Connector - Multiple MAC Addresses from Service Now

Re: PX Grid Connector - Multiple MAC Addresses from Service Now