topic Log collection error : Server=XXXXXX; Log Type=SecureSyslog in Network Access Control

Log collection error : Server=XXXXXX; Log Type=SecureSyslog

Saravana17 — Wed, 09 Jul 2025 13:50:47 GMT

Hi All,
Has anyone noticed below alarms on ISE?

Log collection error : Server=XXXXXX; Log Type=SecureSyslog : null
Log collection error : Server=YYYYYY; Log Type=ProcessStatus : null
Log collection error : Server=ZZZZZZ; Log Type=SystemStatus : null
Log collection error : Server=ZZZZZ1; Log Type=HealthCounter : Exception in Store Method Closed Connection

I'm seeing these alarms from multiple PSNs, MNT and ADM nodes. But, If I do failover to secondary MNT node then these are not appearing. Seems something is not functioning as expected on the Primary MNT node.

I tried to see community post, unfortunately couldn't find anything related to these specific alarms.

Could you pls anyone share if you had any experience and solution with this.

Thanks,
Saravana

Re: Log collection error : Server=XXXXXX; Log Type=SecureSyslog

MHM Cisco World — Wed, 09 Jul 2025 14:22:39 GMT

Do you use profill syslog ?

MHM

Re: Log collection error : Server=XXXXXX; Log Type=SecureSyslog

Saravana17 — Fri, 11 Jul 2025 09:11:50 GMT

No.

Thanks,
Saravana.

Re: Log collection error : Server=XXXXXX; Log Type=SecureSyslog

Saravana17 — Thu, 25 Sep 2025 08:39:12 GMT

Hi All,
FYI - Interestingly, this alarm stopped after I renewed "Default self-signed server certificate" on all our ISE nodes which are being used for Admin, Portal and Radius DTLS.

I'm not sure if there is any relation but this the only change happened before this alarm disappear.

Thanks you all!

Regards,
Saravana