topic Re: not able to export scheduled reports to repository in Network Access Control

not able to export scheduled reports to repository

arane0001 — Mon, 02 Jun 2025 14:41:50 GMT

I am running ISE3.2 VM, 7 node deploy. my repository works fine because backups are getting exported.

my scheduled reports don't get exported to the repository. it only says "Error while exporting the data".

One of my MnT node has a disk size /OPT which is above 70% threshold. What can cause this issue ?

Has anyone had this issue ? Any suggestion that doesn't involve re-imaging the node ?

Re: not able to export scheduled reports to repository

dafriday — Mon, 02 Jun 2025 15:00:12 GMT

The error indicates that the storage threshold has been reached. I recommend contacting TAC to assist in identifying and deleting older files that may be utilizing the space

Re: not able to export scheduled reports to repository

arane0001 — Mon, 02 Jun 2025 15:11:21 GMT

they already checked there is nothing that can be deleted . is that the reason the reports are not running though?

Re: not able to export scheduled reports to repository

Marcelo Morais — Mon, 02 Jun 2025 17:03:01 GMT

Hi @arane0001 ,

remember that ...

the Data Filesystem (/OPT) threshold is 70% ... above this number you are unable to generate a Backup !!!

Cleaning disk space for /OPT greater than 70% must be done by TAC, (as already said by @dafriday) using root access commands to check the files (for example):

ade# df -h
ade# du -h -d2 -t1G /opt

and then delete it (for example):

ade# rm -rf *.log.*

Hope this helps !!!

Re: not able to export scheduled reports to repository

arane0001 — Mon, 02 Jun 2025 19:32:27 GMT

@Marcelo Moraisi migrated one of the other nodes to be the MnT which has filesystem less than 70% , and it still doesn't work.

My backup works fine. Just exporting reports don't work.

Re: not able to export scheduled reports to repository

Marcelo Morais — Mon, 02 Jun 2025 20:49:46 GMT

@arane0001 ,

excellent ... one problem solved (70% threshold) ...

Now for the Schedule Report ... can you restart the Nodes to make sure that it is not a Memory Leak issue ?

Best regards.

Re: not able to export scheduled reports to repository

arane0001 — Mon, 02 Jun 2025 21:39:38 GMT

which node do you need to restart ? PAN or the MnT node ?

Re: not able to export scheduled reports to repository

Marcelo Morais — Tue, 03 Jun 2025 04:05:15 GMT

@arane0001 ,

PAN and MnT.

Regards.

Re: not able to export scheduled reports to repository

Aref Alsouqi — Tue, 03 Jun 2025 08:19:21 GMT

Have you tried to export the reports manually to the repository and see if that also fails?

Re: not able to export scheduled reports to repository

arane0001 — Thu, 26 Jun 2025 15:48:37 GMT

Yes it does fails.

Re: not able to export scheduled reports to repository

arane0001 — Thu, 26 Jun 2025 15:49:07 GMT

we have done this , made no diff .

Re: not able to export scheduled reports to repository

Aref Alsouqi — Mon, 30 Jun 2025 15:43:15 GMT

I would engage with TAC on this.

Re: not able to export scheduled reports to repository

arane0001 — Tue, 15 Jul 2025 20:01:30 GMT

had to build a new VM completely to make this work. Cisco BU couldnt tell me why the reports were not getting exported.

Also why the MnT node usage keeps increasing as well.

Re: not able to export scheduled reports to repository

Marcelo Morais — Wed, 16 Jul 2025 21:51:28 GMT

Hi @arane0001 ,

keep an eye on this to ensure this problem does not return.

I had issues with Scheduled Report in ISE 3.3 P2, solutions:

PAN & MnT reload - solved temporary

Reset M&T Database - solved temporary, but took longer for the issue to return

ise/admin# application configure ise
 Selection configuration option
 [1]Reset M&T Session Database
 ...

update to ISE 3.3 P4 - solved the issue

Hope this helps !!!