topic Re: Issue with ISE: wireless user failed and machine pass on First Log in Network Access Control https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319232#M597713 <P>Dear&nbsp;<a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1065752">@MHM Cisco World</a>&nbsp;,</P><P>&nbsp;</P><P>what are the logs that you need to see, as you know there are some private information's about our endowment</P> Sun, 10 Aug 2025 11:42:21 GMT banoosh 2025-08-10T11:42:21Z Issue with ISE: wireless user failed and machine pass on First Login https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319223#M597711 <P>We're currently experiencing an issue with Cisco ISE where wireless users are receiving the error:<BR />wireless user failed and machine</P><P>&nbsp;</P><P>This occurs when a user attempts to connect for the first time.</P><P>Here are some key points about the situation:</P><OL><LI>There are no firewall blocks during the connection attempt.</LI><LI>The wired connection works fine for the same machine.</LI></OL><P>Has anyone else encountered a similar issue or have any suggestions on what might be causing this?</P><P>Appreciate any insights or guidance.</P><P>&nbsp;</P><P>ISE version 3.3<BR />Authentication Protocol EAP-FAST (EAP-MSCHAPv2)</P> Sun, 10 Aug 2025 10:37:24 GMT https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319223#M597711 banoosh 2025-08-10T10:37:24Z Re: Issue with ISE: wireless user failed and machine pass on First Log https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319228#M597712 <P>ISE live log&nbsp; &lt;&lt;- share this please&nbsp;</P> <P>MHM</P> Sun, 10 Aug 2025 11:09:02 GMT https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319228#M597712 MHM Cisco World 2025-08-10T11:09:02Z Re: Issue with ISE: wireless user failed and machine pass on First Log https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319232#M597713 <P>Dear&nbsp;<a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1065752">@MHM Cisco World</a>&nbsp;,</P><P>&nbsp;</P><P>what are the logs that you need to see, as you know there are some private information's about our endowment</P> Sun, 10 Aug 2025 11:42:21 GMT https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319232#M597713 banoosh 2025-08-10T11:42:21Z Re: Issue with ISE: wireless user failed and machine pass on First Log https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319234#M597714 <P>Authc policy and Authz policy &lt;&lt;- check this in live log of failed wireless client&nbsp;<BR />it can the wireless hit wrong policy&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot (305).png" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/250002i0A5EF0BC86E10A4F/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot (305).png" alt="Screenshot (305).png" /></span></P> Sun, 10 Aug 2025 11:53:59 GMT https://community.cisco.com/t5/network-access-control/issue-with-ise-wireless-user-failed-and-machine-pass-on-first/m-p/5319234#M597714 MHM Cisco World 2025-08-10T11:53:59Z