https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337485#M598483 <P>What version of Secure Client are you using? are you on the latest? the issue could be caused by the agent itself, not by ISE.</P> Fri, 10 Oct 2025 08:43:50 GMT Aref Alsouqi 2025-10-10T08:43:50Z https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337437#M598481 <P>Question 1<BR />During posture validation, I noticed that the anyconnect posture module shows posture failed due to server issue.Once i click the scan again issue got resolved and it is again communicating with the same psn and become compliant.<BR />Has anyone else come across this issue before? If yes, what was the reason and how did you resolve it?</P><P>For this i also noticed this bug is mentioned but we are in 3.3 patch 7 and we are also using wildcard certificate with all nodes SAN entry but eventhough it looks similar if i click scan again the same node only mark the endpoint compliant but here in this bug the affected psn completely not working right.&nbsp;<A href="https://quickview.cloudapps.cisco.com/quickview/bug/CSCvq38085" target="_blank" rel="noopener">CSCvq38085&nbsp;</A></P><P>Question 2<BR />In another case, the anyconnect agent shows compliant but in ISE it shows unknown<BR />I also noticed that the posture report is received in ISE but ISE is not initiating COA.Once I click once i click scan again in the AnyConnect posture window, the issue gets resolved and the endpoint moves to the compliant state.<BR />Note:We enabled posture sync also and the time is 10 seconds.<BR />Has anyone experienced this kind of issue where ISE receives the posture report but doesn’t trigger the CoA automatically?</P> Fri, 10 Oct 2025 06:33:26 GMT https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337437#M598481 poornakumar2542 2025-10-10T06:33:26Z https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337485#M598483 <P>What version of Secure Client are you using? are you on the latest? the issue could be caused by the agent itself, not by ISE.</P> Fri, 10 Oct 2025 08:43:50 GMT https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337485#M598483 Aref Alsouqi 2025-10-10T08:43:50Z https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337494#M598484 <P>Hi Aref,&nbsp;</P><P>&nbsp;</P><P>Thanks for your reply we are currently in the most recent version of agent and compilance module agent 5.1.9.113 and compilance module is 4. Some but it is the most recent one.&nbsp;</P> Fri, 10 Oct 2025 09:15:22 GMT https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337494#M598484 poornakumar2542 2025-10-10T09:15:22Z https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337503#M598485 <P>I would recommend to work with TAC on this.</P> Fri, 10 Oct 2025 10:13:20 GMT https://community.cisco.com/t5/network-access-control/posture-failed-due-to-server-issue/m-p/5337503#M598485 Aref Alsouqi 2025-10-10T10:13:20Z