topic I would suggest you to remove in Network Access Control

ISE backup problem via web interface

alparslan islek — Mon, 11 Mar 2019 04:57:14 GMT

Hi All,

I have an ISE 1.2.1.198.

I can get backup via cli.

But when I try to go Administration - System - Backup from web interface i get an error that "Unable to connect to server. Please try again later. If problem persists contact your system administrator."

I click "OK" button of this error and then Backup page is coming.

After all "Backup Now" button is not working and also I can not see my repository "ftp" on this page.

I am restarting the device and everything works fine.After 1 day I see same problem again.

Do you have any idea about this?

Thanks,

Alp

I would suggest you to remove

Ravi Singh — Wed, 20 Aug 2014 23:37:11 GMT

I would suggest you to remove your all the confiuration of FTP repository and then do the same configuration again. There is somthing wrong with you FTP server or repository.

Do you see anything in the

nspasov — Thu, 21 Aug 2014 16:04:28 GMT

Do you see anything in the logs of your FTP server?

try listing the files in

Venkatesh Attuluri — Fri, 22 Aug 2014 11:35:08 GMT

try listing the files in repository from ISE CLI by using the command 'show repository <NAME OF REPOSITORY>' once after repository is created.can you please collect the logs from FTP server.

Also you may get some information on why file transfer is failing from the ISE log file ADE.log.

Logon to the CLI of this node

Saurav Lodh — Fri, 22 Aug 2014 20:28:22 GMT

Logon to the CLI of this node and delete the configured SFTP repository. After you delete
the repository please restart the ISE services or reload the node.

Thanks everyone.Sorry for

alparslan islek — Thu, 28 Aug 2014 10:42:40 GMT

Thanks everyone.Sorry for delay.

I tried to remove all ftp repositories and restarted the ise application.

Problem had solved but after uncalculated time problem has started again.

By the way I forgot to say that there are 2 ISE node.One of these is admin and the other one is policy.

We realized that communication between them disconnect sometimes.

We are examining that now.

I am experiencing the very

stealthmode — Wed, 03 Sep 2014 05:20:08 GMT

I am experiencing the very same problem. The command "sh repository" Repo name, returns valid details. But, I still get the error when I go to the backup and restore screen.

Use Firefox. Really. You'll

dpluenneke — Fri, 05 Sep 2014 20:54:20 GMT

Use Firefox. Really. You'll get a warning that "Your browser is not supported", but this problem will go away. There are several other actions - such as changing the debug logging settings were Firefox will work and IE won't. Not sure why.

you are seeing this error

Naresh Ginjupalli — Wed, 10 Sep 2014 17:55:24 GMT

you are seeing this error because of using non supported browsers. Please make use of supported browsers and you will not see this issue.

Hi,

miklos.andrasi — Tue, 17 May 2016 12:19:19 GMT

Hi,

After software upgrade I had the same issue because ISE forgot the input of the "crypto host_key add host <repository server's IP>".

After I set it again and clear browser cache everything worked fine again.

Regards,

Miki

Re: ISE backup problem via web interface

Martin Swann — Tue, 21 Nov 2017 08:08:05 GMT

Hi, we had the same issue, backup would not work after patch for ISE was installed.

TAC made the following changes:

Problem Description:

ISE backup was stuck and not progressing forward even though the repository was accessible.

Resolution Summary:

ORA-1555 error was diagnosed, as Oracle cannot maintain read consistent image for 2 hours and over.

The following setting changes were made through root access:

-su – oracle

-sqlplus / as sysdba

-alter system set "_disable_streams_pool_auto_tuning"=TRUE scope=spfile;

-alter system set streams_pool_size=150M scope=spfile;